Bank technology

Sometimes it takes a technology death to inspire a better process.

JPMorgan Chase's partnership with social-media site Twitter will include content meant to help small businesses grow.

Hackers' use of a social network evolution of the Zeus malware has made a comeback in the first half the year.

Australia's Commonwealth Bank has launched an online retail banking support forum.

Live Oak Bancshares is quickly expanding both sides of its business — announcing a partnership with Fidelity that will give its namesake SBA lender access to fresh investment advisor borrowers, and a $9 million round for its cloud-computing tech offshoot, nCino.

Many of bankers' concerns and fears about the FFIEC's proposed social media rules are unfounded, says Elizabeth Khalil, senior policy analyst at the FDIC.

Rototype International has unveiled a system that can dispense cashier's checks on demand.

The cloud-technology company nCino has secured investments from some of the biggest names in banking in its first funding round.

A dubious story about double-charging in Marks & Spencer, the retail home of the British middle classes, is worth examining to make sure similar misconceptions don’t spread in the U.S.

An RSA cybercrime expert walks us through a typical online/mobile banking attack with a new twist: an SMS forwarder that steals authentication codes.

Wells Fargo unveiled a rebuilt website Monday that includes more robust financial educational articles and a new design aimed at easing navigation of the site on various form factors, an approach that other retail banks have taken in recent months.

Huntington Bancshares (HBAN) has hired Jeff Sturm, a financial technology veteran most recently with Fiserv, to find ways to improve customer service and contain costs.

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Promontory Financial Group has named David Gordon, a former Capital One Financial executive, its chief technology officer.

Fifty-six percent of U.S. adults own a smartphone of some type — up from 35% of adults two years ago, the Pew Research Center said in a report released Wednesday.

The banking giant is conducting research aimed at helping it develop products and services that would meet the needs of customers with annual incomes of less than $50,000.

A recap of the informed opinions (and the discussions they generated) on BankThink and AmericanBanker.com this week.

Software firm Kofax has released an application that helps analyze its image-capture system.

Former HP executive Andy Mattes sees opportunity for Diebold in U.S. branch technology, ATMs in India, and electronic security in Turkey and Asia.

Regulators said Thursday they have formed a working group to enhance coordination between federal and state banking agencies on cybersecurity.