Branch network

Financial institutions need to have good digital offerings, but they also need to find ways to stand out from the crowd. That's why branches will remain a crucial home base.

Credit unions can and should “re-imagine” their branches to drive growth, according to a new white paper.

FITCHBURG, Mass. — Workers' CU here is giving more than $2.5 million back to its members for the second consecutive year.

LANSING, Mich. — Lake Trust Credit Union is set to relocate its headquarters to Brighton, Mich., about 45 miles to the east, but it's the CU's planned new corporate facilities that some observers say could have lasting implications on how other credit unions design their management offices.

WICHITA, Kan. — At Meritrust CU here, the two branches overseen by Sara Carver are something of a study in contrasts.

CLAMONT, Del. — Transforming one location of Eagle One FCU here has transformed branch traffic as well.

FITCHBURG, Wis. — Summit CU remodeled its branch here in early 2013 as part of a move to "inspire" members to dream more, and the project appears to have paid off.

CINCINNATI — As banks cut back on branches, credit unions are stepping up their interest in bricks-and-mortar service delivery.

GLENDALE, Calif. — When it was time to remodel its branch here earlier this year, Los Angeles Federal Credit Union installed touch screen and other technology to up its cool quotient.

SAN ANTONIO — Credit union branches are less likely to be a "destination" for members, so the key is to be where the members already are. That's why progressive CUs are exploring and expanding in-store branch opportunities.

Branch transformation is a hot topic these days — it seems everyone has a different idea of what it means. When I ask credit unions what they think of it, I get a myriad of responses.

ALEXANDRIA, Va. -- NCUA has released Rapid City Telco FCU from a cease and desist order originally issued Feb. 25, 2010.

CHARLOTTESVILLE, Va. -- Banks are reducing their number of branches to increase efficiency and boost sluggish revenue growth, according to a new report from SNL Financial.

DOWNEY, Calif. -- Financial Partners Credit Union says its "smart" branch in nearby Orange, Calif., is working so well, it plans to open two more just like it.

MADISON, Wis. — Once again, rumors of the death of branches have been greatly exaggerated, according to a new study.

LANSING, Mich. – The Brighton Township Planning Commission on Monday night signed off on a site plan for Lake Trust CU’s new 100,000-square-foot office project, which would be one of the biggest credit union builds in the country.

SOUTH PORTLAND, Maine – Town and Country FCU is proposing to build a 40,399-square-foot office project in nearby Scarborough that would serve as office space for the credit union’s lending, accounting, collecting and marketing offices.

WEST JORDAN, Utah – Mountain America CU this week opened a new branch in Pocatello, its fifth in Idaho and 77th in its five Western states field of membership.

MECHANICSBURG, Penn. – Members 1st FCU is opening three more branches in Lancaster County, in Elizabethtown this month, Ephrata next month and Millersville in April.

ST. JOSEPH, Mich. – Fast-growing United FCU, one of a handful of credit unions to buy a bank in the past year, has renovated its 6,000-square-foot mortgage processing facility into a training center for staff.