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Relying on data such as income, location and spending habits, bank apps are delivering customized financial advice and tips relevant to the consumer, such as details about local events.
February 23 -
Scores of customers have been unable to use digital channels to access accounts for more than a week, and many have taken to social media to voice their displeasure with TD’s response to the outage. The lesson for other banks: Test new platforms, and test them again, before making them live.
February 20 -
The bank tweeted that website and mobile app service were restored after an outage that lasted much of the day.
January 25 -
Digital alerts for clients aren't new, but they can still provide small banks a platform to reach new markets and appeal to younger clients.
January 25 -
Wells Fargo joins the list of banks recently hobbled by tech outages. Is there a better response than "Sorry for the inconvenience"?
January 19 -
Banks have strictly controlled adviser-client text communications due to regulatory concerns.
January 11 -
The TCPA must be amended to better reflect modern communication tools, and those changes should be done in a way that benefits credit unions and their members.
October 2America's Credit Unions