Managing a major lender in the midst of COVID fears and social unrest has required a rethink of banking norms. Exploring the executive decisions all leaders must consider is the recipient of American Banker’s Banker of the Year award.

How Berkshire Bank is facilitating and driving change, inclusion and equity within their institution in an effort to authentically connect to the communities in which they serve.

The consumer agency alleges Townstone Financial's CEO and president made statements on a radio show discouraging applicants living in Black neighborhoods from seeking home loans.

Jeff Carpenter, who is currently the president and CEO of CME Federal Credit Union, will take over next year when Brent Taylor retires.

He co-founded California Rural Legal Assistance, Public Advocates and the Greenlining Institute.

Switching core banking systems has long been done face to face, but the pandemic has driven the process into the digital arena. The change could be permanent.

Switching core banking systems has long been done face to face, but the coronavirus has driven the process into the digital arena. The change could be permanent.

The best intentioned efforts to bridge racial or gender gaps, or to create a more inclusive market for a financial project, will likely fail unless there’s careful attention paid to a lack of diversity at the onset.

The Connecticut company recruited Robert Russell from Millington Bank to become its president and CEO.