It's not uncommon for Glenda Evans to step into the middle of a line of members, pull out her smartphone or tablet and show someone how to download and use the credit union's mobile banking app.

It's certainly not the typical CU office, as members occasionally walk by in pajamas while brushing their teeth.

Whether the branch handles 4,000 transactions a month or 28,000, what ensures a CU office of any size runs smoothly are clear lines of communication between the manager and staff.

Twelve years ago Greg Logoteta decided he no longer wanted to "sell ice cubes to Eskimos" and made the move from working at a big bank to running an office of SAFE CU.

When staff approach Scott Callison with a question, they should be ready with some answers of their own.

Lisa Fitzpatrick doesn't mind avoiding mid-day traffic in Linn County, Iowa, and not hearing the slamming of her car door as often.

New York Attorney General Eric Schneiderman‘s office has reached settlements with five companies charged with violating the state’s usury and licensed lender laws through the collection of payday loans.

The CFPB's new rules on originations rank at the top of mortgage lenders' worries these days, but they have plenty more. Scores of home equity lines of credit made during the height of the housing boom are on the verge of re-setting. Regulators are demanding that lenders improve oversight of home appraisers. And Fannie and Freddie are cautioning lenders not to sell them anything other than pristine loans. Here are six issues that are keeping mortgage lenders up nights.

Alan Reiner, 30, thought he wouldn't find any career more interesting than missile defense simulations, but the self-described nerd left physics recently to work full-time on an ultra-secure Bitcoin wallet, Armory.

WASHINGTON — The Federal Deposit Insurance Corp. sought to ease concerns about its view of banks' affiliations with online lenders, saying institutions correctly managing their third-party relationships "are neither prohibited nor discouraged" from processing payments for legal entities.

Lewis Jones, Kenneth Knuckles and Colvin Grannum will join Carver's board on Tuesday, the $634 million-asset company said in a press release Friday.

Cynthia Merkle has joined the $2.5 billion-asset mutual as executive vice president and COO, it announced Friday.

Mooney is joining AT&T’s (NYSE:T) board of directors, the telecommunications company announced Friday. She will sit on the corporate development and finance committee.

The $840 million-asset company will take a third-quarter charge of about $10 million on the sale of the loans, which have a book value of $33 million, it said.

FHA Commissioner Carol Galante says mandatory accounting rules forced the agency to ask for additional funds and don't reflect significant improvements in its mortgage portfolio this year.

The third quarter was marked by fewer but bigger deals. Higher prices could keep volume in check as sellers hold out for more. The fiscal showdown in Washington and related market swings could also complicate the balance of the year.

JPMorgan Chase & Co. and Citigroup Inc. were among the banks that lost a bid to throw out a Federal Deposit Insurance Corp. lawsuit over $388 million in securities sold to a failed lender.

Higher interest rates have cut into bank profits in recent months, but that was only the start of the problem for big banks. The volatility is also hurting the value of their available-for-sale debt securities, which could cost them once Basel III takes effect Jan. 1.

A recap of the informed opinions (and the discussions they generated) on BankThink this week.