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While some institutions find it sensible to appoint chief operating officers to assist the CEO or as part of a succession plan, many others increasingly choose to go without a COO.

Credit unions give back with book drives, first-time homebuyer tutorials and more.

As chief operating officers see their roles altered through industry consolidation, they are also taking the lead of implementing banks' technological and strategic overhauls.

Provident Financial Services in Iselin, N.J., reported relatively flat quarterly results as lower fees offset loan growth.

Carver Bancorp in New York is dealing with a new set of challenges just months after being released from a longstanding enforcement order. The company’s woes highlight the challenges for banks with narrowly constrained business models.

Columbia Banking System in Tacoma, Wash., reported higher quarterly profits that reflected increased lending.

TFS Financial in Cleveland posted a double-digit profit increase in the quarter that ended June 30 thanks to a combination of improved credit quality and lower expenses.

Middleburg Financial in Virginia, which recently faced criticism from its biggest investor, has a new chairman.

Iberiabank in Lafayette, La., neutralized the energy issues common to Gulf region lenders these days with a one-two punch of stronger fee income and robust, more profitable lending.

Multiple acquisitions weighed down quarterly profit at TowneBank in Suffolk, Va.

Royal Bank of Canada ousted Toronto-Dominion Bank from the top spot in a J.D. Power consumer banking satisfaction ranking for the first time, ending a decade-long winning streak for the country's second-largest lender by assets.

Briarwood, N.Y.-based Melrose Credit Union has announced the appointment of Steven Krauser as interim CEO after the $1.9 billion credit union fired previous CEO Alan Kaufman, who held the position while the CU’s investments in taxi medallion loans hit worrying levels of delinquency.

Banks can borrow some of the best practices from mobile-first fintech firms in order to compete with startups for millennials.

State Employees' Credit Union in Raleigh, N.C. has announced that Michael Lord will succeed longtime CEO Jim Blaine as president and CEO of the $33 billion CU.

Quarterly profit at CIT Group plunged after the in Livingston, N.J., company recorded $167 million in charges tied to its discontinued reverse-mortgage servicing unit.

Fifth Third Bancorp in Cincinnati on Thursday reported higher quarterly profit driven by an increase in construction loans.

The former C1 Financial chief, expected to play a critical role at Bank of the Ozarks, resigned just a week after his company's sale. Thanks to a lengthy noncompete, it could take years to determine his next move.

First Citizens BancShares in Raleigh, N.C., reported higher quarterly profit that reflected a couple of one-time gains.

SIU credit union announced Mike Lantrip as the new President/CEO of the $320 million CU effective Aug. 1. Lantrip replaces interim President/CEO William S. Capie.

Brent Beardall, who has been with Washington Federal since 2001, was named president of the $14.8 billion-asset company and its primary banking unit and retains his job as chief banking officer.