Corporate governance

RANDOLPH, N.J. – Tri-CO FCU said it signed with On Your Way to implement the company’s web portal solution for engaging, educating and retaining Generation Y (ages 18-32) members and prospects.

Credit unions often lose auto loans to dealerships without even knowing their members were looking, in part because the members didn't know, either.

Financial institutions of every stripe will need to look for new products and services to make up for non-interest income that previously was generated from fees on deposit accounts, according to one analysis.

With most CU investments paying so little today, Jim Park recommends that credit unions look to make an investment in their card base.

Jeff Baxter wastes little time getting to the heart of the matter: "The first question is always, 'What is this all about? How do you go from being a rock guitar player to the dark side of the military intelligence community?'"

Billy Beane's life has changed a bit in recent years following release of the movie "Moneyball," in which Brad Pitt played him.

Often, the best perspective is an outside perspective, and last week CUs got more than a half-dozen, including from a former Doobie Brother who is now a defense expert. From an online purveyor of luxury goods. And from a man whom Brad Pitt played in a movie.

Credit unions were offered some ideas on becoming a "cult brand," from one company that has managed to do just that.

Put a group of people in a room and ask them about their banking relationships, and a fountain of angry complaints begins flowing. Yet most of those people never close those accounts or move to a credit union.

The world hardly needs another grocery or convenience store, yet Trader Joe's has managed to overcome all that and become a market leader.

No one knows risk management like NASA does, and one real-life "rocket scientist" urged credit unions to embrace risk if they want to innovate.

BOCA RATON, Fla. – Organizations seeking to become the worldwide leader in financial institutions got some lessons – and laughs – from the worldwide leader in sports.

BOCA RATON, Fla. – Video of a focus group of consumers made for some awkward and uncomfortable moments for credit unions, as the participants expressed views ranging from broad misunderstandings to negative assessments of credit unions.

BOCA RATON, Fla. – Paul Yang, CEO of Premier Community CU in Stockton, Calif., was named winner of the $10,000 THINK Prize from CO-OP Financial Services last night.

CORPUS CHRISTI, Texas – State regulators said this morning they have approved an application from Navy Army Community CU, one of the biggest conversions ever to state charter, to serve 1.2 million residents in surrounding Hidalgo and Cameron counties.

BOCA RATON, Fla. – Credit unions got some advice from two disparate sources here yesterday: the general manager of the Oakland A’s and a former member of the Doobie Brothers who is now a defense expert.

FAIRBORN, Ohio – Wright-Patt CU is expanding its field of membership to serve all 800,000 residents of Cincinnati and surrounding Hamilton County.

BOCA RATON, Fla. – Bethpage FCU continues to average more than 550 new checking accounts per week, volume it credits to momentum built in the weeks and months leading up to 2011’s Bank Transfer Day.

HARTFORD, Conn. – Credit unions across Connecticut on Monday unveiled a new multi-media campaign featuring ads in the state’s biggest print and on-air media.

Courtesy pay, or overdraft protections, continues to be a good source for non-interest income for credit unions, according to Jim Craig, director of Geezeo Interactive.