Corporate governance

BELTSVILLE, Md. – N.A.R.C. FCU, which serves a handful of federal agencies, was approved by NCUA to convert to a TIP charter serving more than 350,000 federal employees and their family members in the greater Washington area.

RICHLAND, Wash. – HAPO Community CU opened its first branch in Oregon Friday, in Hermiston.

In Ventura, Calif., $542-million Ventura County CU has seen Bank Transfer Day transform into Bank Transfer Month. "The question is: is this a short-lived situation or is it a tipping point for credit unions?" asked Linda Rossi, SVP-strategic services.

JACKSON, Miss. – Mississippi Postal Employees FCU has been approved by NCUA to expand its charter to serve all federal government civil industry employees in the state of Mississippi.

SAN ANTONIO – Credit union giant Security Service FCU has launched a new ad campaign on TV, radio and the Web that playfully promotes a shortening of the $6.5-billion credit union’s name.

DUBUQUE, Iowa – DuTrac Community CU will obtain a new branch in Dyersville and $12 million in assets with the merger of RACOM Community CU, creating a combined credit union of $517 million.

BETHPAGE, N.Y. – Bethpage FCU opened its 25th branch Monday in the community of Patchogue Village as part of an expansion in Suffolk County to better serve minorities, including Latino Long Islanders.

NEW BERLIN, Wis. – Landmark CU is in the process of merging four more credit unions, leapfrogging Summit CU as Wisconsin’s biggest credit union.

NEW BERLIN, Wis. – Landmark CU, in the process of integrating two recent mergers, is seeking to acquire Horizon CU, a $26-million credit union in nearby Racine.

DALLAS-After operating with the same intranet for a decade, American Airlines Credit Union decided it was time to launch a "living, breathing landing page."

WINSTON, Salem, N.C.-While most CUs likely face another large premium increase for employee health insurance, one credit union expects its costs to remain stable-if not decline-for the next benefits year.

NORTH HAVEN, Conn.-Connex CU's director of training is in the middle of leading a course when her phone rings. She stops the class, takes the call, and provides information that eventually helps a member.

WINSTON-SALEM, N.C.-One credit union has learned just how much better it is to be proactive and seek out refinancing opportunities than to just advertise it offers great rates.

NORTH HAVEN, Conn.-Connex CU believes a 10-year home loan is perfect for the current economy and has the numbers to prove it-$19 million from 148 loans over five months.

INDIANAPOLIS-Too much business is never a bad thing, but you have to be able to support it if you're going to benefit from it.

EL SEGUNDO, Calif.-Xceed Financial Credit Union's "Personal Banker" program is paying off with higher loan balances and more account relationships among participating members.

SACRAMENTO, Calif.-The Golden 1 Credit Union had a lofty goal for giving back in 2010-to have each department and branch participate in at least one community outreach activity.

NORTH HAVEN, Conn.-It's more effective to show people what they can save at the credit union rather than tell them about it.

LAS VEGAS-In a market with 14% unemployment, it was clear members without jobs weren't going to look to borrow.

WEST JORDAN, Utah-Mountain America Credit Union hasn't put in place one Best Practice as much as it has installed Best Practices across the enterprise.