Credit unions

Simpler and more inclusive application processes are helping these lenders address the pain points that underserved borrowers encounter at other institutions.

John Bagents succeeds Rick Schmidt, who announced his retirement in May, as president and chief executive.

The National Credit Union Administration in January proposed a rule that would require credit unions to have succession plans in place. Despite the necessity for arrangements, many CEOs want autonomy in the process and would rather avoid a formal rule.

The National Credit Union Administration has granted a federal charter and share insurance coverage to New York Episcopal Federal Credit Union in the Bronx, New York. It is the third federal charter granted this year.

Anderson, who has held leadership positions at Equifax, Wells Fargo and American Express, will succeed longtime CEO Benson Porter on Dec. 5.

There are more cost-effective ways for even small institutions to analyze data and connect with underserved and niche communities, according to a panel of experts during an NCUA event on financial inclusion.

Town & Country Credit Union named Brad Houle as its new president and CEO. Houle was most recently chief executive of CAHP Credit Union in Sacramento.

As the CEO of Navy Federal Credit Union, Mary McDuffie can never lose touch with the needs of a young membership stationed across the globe.

Scams against the elderly are responsible for more than $3 billion in losses each year, according to the Federal Bureau of Investigation. Credit unions say they are seeing more cases, and often the hardest part is getting the victims to admit they've been taken advantage of.

USAlliance Federal Credit Union in Rye, New York, has agreed to merge with Marriott Employees' Federal Credit Union in Bethesda, Maryland, to create a nearly $3 billion-asset organization.