Customers reported failed subscription payments and support issues, though a backup system kept some basic functionality online.

Despite attracting $2 billion in deposits, the cloud-native unit proved too expensive to maintain, prompting a strategic retreat by parent company SMBC.

The Netherlands-based digital bank Bunq filed its second U.S. charter application this week after successfully receiving a broker-deal license late last year.

PicPay is making a second attempt at entering the U.S. market as a profitable digital bank and a competitor to fellow Brazilian fintech Nubank.

Mike Dargan, former chief operations and technology officer for UBS, stepped down at the end of 2025 and will become the CEO of neobank N26 this spring.

Conditional approval of a national bank charter used to be a virtual guarantee that an institution would open its doors. But the OCC's recent treatment of Erebor Bank suggests that banks with conditional approvals still have work to do.

Enova International, a nonbank lender in Chicago, plans to gain scale by taking over Grasshopper Bank's national bank charter. The deal already faces skepticism from critics of Enova's high-cost lending model.

The firm's consumer account, which offers a 3.5% yield on savings, could appeal to the founders of startups that it already serves.

After two successful international expansions, Junqueira aims to bring Nubank's products to U.S. consumers even as the neobank faces strong competition from U.S.-based banks and fintechs.

The path to a fully digital banking future is paved by AI and the key to success lies in building trust among customers and delivering value through AI-powered experiences.

International banks and enterprising fintechs are flocking to Mexico in an effort to grab market share in Latin America's second-largest economy. But there is still room for a homegrown neobank to put down roots.

The U.K. neobank received an investment from the AI giant as the fintech aims to globally expand and acquire a U.S. banking license.

A "spike in unusual traffic" caused service degradation for the infrastructure giant, disrupting digital banking for customers.

Analysts say the fintech must "grow like a fintech, but be profitable like a bank" as its capital base shrinks to its lowest level to date.

American Banker's 2025 Small Business Banking conference yielded lessons about the need for speed, simplicity and safety in small-business lending. Other key takeaways included the significance of digital payment options and the importance of continuing to process SBA loan requests during the government shutdown.

The challenger bank in the third quarter launched Cash Coach, an AI-powered customer insights engine that helps consumers optimize earned interest in deposit accounts and minimize interest charges on credit cards. SoFi plans to roll out a "more comprehensive" SoFi Coach that incorporates all areas of financial services as part of its strategy to rival banks.

Banks should seize the opportunity to assert themselves as a key partner for consumers when it comes to verifying their identities across multiple platforms and services.

AlumniFi, the digital banking arm of Michigan State University's official credit union, is now an official bank partner for the NCAA's Big East conference.

The superregional bank ranked at the top of surveys from Javelin Strategy and Keynova Group on mobile banking features for the second consecutive year.

The digital bank is expanding its investment offerings with a lower-risk, fee-free level of options trading.