Minorities are still charged more for mortgages when all other applicable credit factors are equal — both in person and online, according to a new study by the University of California, Berkeley.

Traditional institutions shouldn’t just develop stand-alone online banks on top of existing infrastructure. They’d be best served building these “parallel” banks from the ground up.

Unlike online lenders, banks are focusing primarily on consumers with solid credit scores. But unsecured loans to prime borrowers have a limited track record, so it’s hard to predict how they’ll perform when the economy inevitably weakens.

From digital assistants and new branching strategies to revamped hiring processes and improved cybersecurity, these are the winners of the 2018 Best Practices Awards.

In a push to be on the leading edge of technology, Tennessee-based Enrichment Federal Credit Union launched a service through Amazon's Alexa by first making sure employees knew what to do.

Are midsize banks in position to disrupt, or are they investing billions in technology because they can’t afford not to?

Neobanks create lots of buzz — and command the attention of venture capital firms — but there are questions about how big of a threat they pose.

The new promotion illustrates how banks are going beyond traditional advertising as they try to find something that customers will share on their own.

Wescom Credit Union members needed help accessing account and routing numbers – information easily found on checks. But with fewer members using checks these days, the CU needed a new way to help members get that info.

The lender is working with the fintech Biz2Credit to offer both secured and unsecured digital loans.