E-Commerce

Companies like Amazon are increasing customer expectation, and traditional issuers could lose out if they don't respond, according to FIS' Sona Jepsen.

Strong holiday spending was marked by active e-commerce spending, providing an impetus to invest in more digital payment technology.

The idea that all of the money in cryptocurrencies has already been made misses the point. Innovative and sustainable ideas will emerge from the market frenzy, writes Dentacoin's Mariam Nishanian.

Payment fraudsters are agile and adaptive, and they change the items they target depending on what will be easiest to steal and resell, writes Michael Reitblat, CEO and founder of Forter.

Consumers’ desire to shop online is creating huge demand for distribution centers and forcing property owners to think creatively about redeveloping vacant retail space. Meanwhile, hundreds of billions of dollars will be spent rebuilding areas hard hit by hurricanes and wildfires.

Amazon dominates during the holiday shopping season because Prime offers customers benefits every day, writes Tom Caporaso, CEO of Clarus Commerce.

Getting the most detailed picture calls for a multilayered approach that leverages the most effective elements of in-house and outsourced solutions, writes Monica Eaton-Cardone, COO of Chargebacks911 and CIO of its parent company Global Risk Technologies.

By deploying voice biometrics, organizations including large banks, government agencies, telcos and retailers can not only make the process of authentication easier, but also can protect their customers’ identities from being compromised in the case of a hack, writes Brett Beranek, director of product strategy at Nuance.

Analytics can customize experience for consumers and allow consumers to customize the experience for themselves, writes Matt Wilcox, senior vice president of marketing, strategy and innovation for digital banking at Fiserv.

Businesses should not only focus on securing payments that come through, but also pay attention to account creation and logins to prevent them from becoming additional vulnerable points of exploitation, writes Justin Lie, CEO of CashShield.