E-Commerce

Moving into 2021, curbside will continue to be a significant element of the retail experience as customers grow to prefer the convenience. Getting a head start on streamlining checkout now will set your company up for success in the next digital decade, says Mobiquity's Brittany Mills.

Launching a card is complex, and fintechs have the answer for a more dynamic future, says Railsbank's Dov Marmor.

The U.S. debit networks have always been strong supporters of open standards created through open, consensus building, says the Secure Remote Payment Council's Paul Tomasofsky.

The e-commerce expansion borne out of the pandemic heightens the balancing act between security and user experience, a challenge Forter and Nuvei hope to address through a mix of data analysis and an expansive network of merchants.

Omnichannel models and self-ordering kiosks will be key to linking online ease with the in-store experience, and fundamental to making stores safer and more efficient during the pandemic and beyond, says TouchSuite's Sam Zietz.

Doing business online certainly isn’t new, but the pandemic prompted even businesses that hadn’t fully committed to the e-commerce space to shift some or all of their traditional operations online, says JotForm's Aytekin Tank.

Faster payments haven't always lived up to the hype and promise because of development and adoption stagnation in the U.S., but the idea of speedier transactions is becoming more popular.

It won’t be enough for retailers to have a physical store presence or a solid e-commerce strategy without also incorporating a comprehensive communication plan, says Criteo's Tim Rogers.

Retailers and merchant acquirers need to adjust to new media in the new year, says Zycada's James Brear.

The dramatic shift in consumer buying behavior sparked by the pandemic looks set to change the future of commerce for good, writes Joris Kroese, founder of Hatch.