The days of having an employee who happily works at the drive-through window for 30 years are over. So what’s a bank to do about its branch staff now? Bank of Tennessee has some ideas that it expects will appeal to millennials.
Union Bankshares in Virginia lost several key lending officers after it bought StellarOne. Management as a result has made changes to minimize employee flight from its latest M&A target, Xenith Bankshares.
Teresa Tanner designed a unique program to help keep new moms from leaving Fifth Third. Monica Coles of Wells Fargo has a surprising perspective on diversity initiatives. Plus, Abby Johnson talks up bitcoin.