Financial institutions

Synovus converted all 26 of its separately branded community banks to its own name over the past two years — a major undertaking that allowed Jennifer Upshaw, senior director of marketing, to shine.

Over the past two years, Uma Wilson's strategy took a program that had been losing customers on a year-over-year basis and transformed it into the fastest-growing issuer of Visa cards in the region.

As chief operational risk officer, Carrie Lichter played a key role in bringing to life Fifth Third's high-tech war room, also known as the cyber fusion center.

Big banks and other financial firms spend as much as $3,000 per employee to defend computer networks from cybercriminals, a survey found, as the industry remains the primary target of such attacks.

April Frazer describes herself, forthrightly, as a very driven person. Which may explain how she became global head of banks at Wells Fargo before her 37th birthday.

A rapidly changing workforce and the proliferation of public and shareholder activists have fundamentally reshaped the job of running a bank.

Rachel Bryant specializes in risk management, and she applies that framework not only to her job duties, but also to her career path.

Chantel Chase knows the value of efficiency, and her many ventures at Zions Bancorp. have depended on it.

The Birmingham, Ala., bank's profits fell 32% as its loan-loss provision tripled. The expense covered “isolated, one-off issues” in its commercial and consumer loan portfolios, CEO Javier Rodriguez Soler said.

Citigroup has hired Murli Buluswar as head of analytics and information management in its U.S. consumer banking segment. It also has promoted Tracey Warson from head of Citi Private Bank, North America, to chairman of the unit.

On Dec. 31, 2018. Dollars in thousands.

On Dec. 31, 2018. Dollars in thousands.

With the candidates still introducing themselves to voters and honing their message, little has been said about the financial industry.

When M&T Bank was acquiring Wilmington Trust in 2011, it tapped into Abigail Mrozinski's deep understanding of its newly added wealth business to help the merger go smoothly.

Overhauling Citi Private Bank's capital markets business in the Americas required finding someone who not only had expertise, but also had the ability to lead while growing revenue. The natural pick was Kristen Bitterly.

With the candidates still introducing themselves to voters and honing their message, little has been said about the financial industry.

The Wisconsin bank's pending acquisition of 32 Huntington branches would boost its ability to make more loans, but like other banks it said deposit costs are cutting into margins.

The San Antonio bank reported 6.8% growth in loans, but Phil Green said he was unwilling to match overly generous prices and underwriting terms that he is seeing in the market.

The artificial intelligence engine will handle simple queries directly, feed information to customer service reps for others and analyze all calls.

Investors seem to be betting that a long-rumored sale of the Dallas company is on hold now that it has named a new CEO, but analysts say it remains an attractive takeover target for a larger regional bank.