The bank has seen positive returns expanding its national branch network, but it is contending with fraudsters who are increasingly targeting branches.

Harris's leadership at Sentilink to help stop fraud at account opening has made him one of American Banker's 2024 Innovators of the Year.

Ross helped build your favorite company's favorite risk management solution — Fraud.net.

The CEO, owner and founder of Chargebacks911 is one of American Banker's 2024 Most Influential Women in Fintech.

Why banks believe fraud prevention and customer experience are both top priorities

Machine learning has a firm place in banks' fraud and scam detection work. But some are also experimenting with using generative AI to research and handle claims.

In this month's roundup of top tech news: A firsthand look at the impact of Zelle fraud, the Supreme Court upholds the Consumer Financial Protection Bureau's funding, Walmart's split from Capital One and more.

In this month's roundup of top banking news: a Supreme Court ruling on CFPB funding, TD Bank's money laundering woes, an FDIC workplace probe reveals a culture of misconduct and more.