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Most consumers haven't developed a "muscle memory" for using mobile wallets, says Julie Pukas, head of U.S. bankcard and merchant services at TD Bank. It will simply take more time and, more importantly, widespread merchant acceptance before consumers feel comfortable paying with their phones.
April 6 -
U.S. Bank's steep price for instant payments risks limiting the feature's appeal. Rather than overcharging, banks need to think longer-term about how to drive payments volume.
April 5 -
Recent devaluations of startups and other signs of trouble do not mean the end of fintech upheaval but rather the start of acquisitions and other repositioning to advance stability.
April 4 -
Add U.S. Bank to the list of companies allowing its customers to access its mobile app through their thumbprint.
April 1 -
Bank of America appears to be retaining more deposits from recent branch sales, using technological advancements to keep customers despite the lack of a physical location.
March 31 -
Regulators are right to target overdraft and other fees as obstacles to banks offering affordable checking account options, but thats just the beginning in developing transactional products that work for consumers.
March 31 -
Optimizing content for the mobile browser home page and its app is one of several changes Wells Fargo has been making this quarter. The updates underscore the growing importance of mobile.
March 30 -
Hackers penetrated the computer network of a Verizon Communications subsidiary, but the company says it plugged the hole before much data was compromised.
March 24 -
Fifth Third is using savings generated from closing more than 100 branches over the past year to expand its digital capabilities through a major IT hiring initiative.
March 23 -
BMO Financial Group is looking to bring a recent consumer-facing innovation to its corporate customers.
March 23