Payments

Chatbots and other non-human service options got lower scores in J.D. Power's annual survey on credit card satisfaction, despite years of shifting from call-center agents to software to address client problems.

The card brand adds to partnerships that enable data sharing and cross-selling; the U.K. bank is lowering fees based on clients meeting metrics for sustainability; and more.

Brian Niccol's record as CEO of Chipotle will be tested as he tries to to keep the coffee chain competitive with rival digital wallets.

The bank partnered with fintech PopID for biometric payments at fast-food retailer Whataburger, but widespread adoption from consumers and merchants could be an uphill battle.

Westpac, Capital One and JPMorgan Chase are offering savings accounts and debit cards to children below 10, using financial literacy to get an edge in building consumer relationships.

City National Bank of Florida is starting a national capital markets division, Orrstown Financial will close branches in Pennsylvania and Maryland, JPMorgan Chase unit announces in-store biometric payments and more in this week's banking news roundup.

International health care is a fast-growing multibillion-dollar industry combining two of the most complex transactions to process: travel and medicine. The card network says its technology builds a foundation to tackle the problem.

The prepaid card firm and banking-as-a-service provider extended its contract with its largest BaaS client in Q2 despite a July consent order from the Federal Reserve.