Payments

The permanent shift to digital also requires changes in how firms communicate with consumers, says Medallia's Diane O'Hara.

JPMorgan Chase is buying cxLoyalty, a major credit card loyalty platform, in a bid to enrich its own card loyalty programs when travel resumes after the global pandemic.

Tennessee retailers turned to cash acceptance as they continued to recover Monday from the Christmas Day explosion in downtown Nashville.

It's important to consider difference uses and types of blockchains based on need and project management strategy for financial and payment technology, says Worldline's Hubert Marteau.

Many consumers started using digital payments out of necessity once the pandemic struck. They may continue as it recedes because they like the convenience.

During the crises, most of the investment is going toward mature fintechs, creating more challenges for startups, says Global Processing Services' Richard Hodgson.

Visa is accepting card payments again on certain adult entertainment websites owned by Pornhub parent MindGeek, while continuing to block payments to Pornhub itself.

As risk rises and budgets tighten post-pandemic, training all employees about security risks and conducting quarterly penetration tests helps to offset threats and potential losses.

Square Inc., the digital-payment company run by Jack Dorsey, has held talks to acquire the music-streaming service Tidal as part of a push to diversify, according to a person familiar with the situation.