POS and Retail

As CEO and president of Blackhawk Network, Talbott Roche has presided over some significant changes in the industry, notably the growth of third-party retailing of gift cards, but this wasn’t necessarily an easy sale to skeptical retailers.

This year, as PaymentsSource honors The Most Influential Women in Payments, a new pattern has emerged. This year's list recognizes the contributions of entrepreneurs who took their ideas directly to market, showcasing new ways of handling business in an industry that is forced to quickly adapt to rapid changes in technology and global culture.

The stance the Bank of England is taking a proactive and pragmatic approach that should be championed, writes Nigel Green, founder and CEO of deVere Group.

Even if a business is located in the U.S., it’s where the service is delivered that determines if the GDPR rules governing data protection in the EU apply, writes Mia Papanicolaou of Striata.

American banks and retailers are sparring over whether financial firms should follow a new national standard to quickly notify consumers when they’ve experienced a data breach.

Security risk management works best when artificial intelligence and humans work together, writes Suresh Dakshina, a president at Chargeback Gurus.

Manual means of dispute management are inefficient and growing untenable in the current security and compliance environment, writes Brad Johnson, director of solutions consulting at Centrix Solutions.

U.S. card issuers are adding contactless technology to credit and debit cards — but they are doing so in slow, small steps.

Long after e-commerce removed the biggest obstacles preventing U.S. merchants from selling internationally, there are still untapped pockets of opportunity.

Breach investigations can be very lengthy and it is not uncommon to disclose additional findings over time, writes Mounir Hahad, head of threat research at Juniper Networks.

As with most of the company's inventions, an Amazon checking account would more deeply embed customers into an Amazon ecosystem that provides an endless flow of data and efficiencies.

Online lenders build a seamless customer journey from screening to underwriting to origination to servicing to funding, writes Krista Morgan, CEO and co-founder of P2Binvestor.

Though the Merchant Customer Exchange failed to deliver a consumer-facing mobile wallet for its mega-retailer backers, Buy It Mobility Networks (BIM) says the underlying technology it provided is still sound.

Retailers and payment service providers will need to report on at least a quarterly basis on performance against the reference fraud rates, writes Matthew Attwell, Risk & Client Services director at The ai Corporation.

Even if most consumers aren't leaving their plastic cards at home in favor of mobile wallets, the very idea of using a mobile wallet is no longer cutting-edge. But a few companies go the extra mile.

The Amazon Go store isn't just reinventing retail; the company's recent acquisitions of Ring and Blink indicate Amazon wants to reproduce its model of camera-fueled commerce in consumers' homes.

After stubbing its toe in Norway, Denmark's Danske Bank is seeking Finnish bank partners to help boost its MobilePay service as a payment method at nearly one thousand S Group grocery stores.

“Liquid” is the best descriptor for this shift because it illustrates the continuum of pay-with-points options, writes Barry Kirk, vice president of customer loyalty for Maritz Motivation Solutions.

Square burst on the payments scene nine years ago with a card reader that allowed small merchants to accept plastic card payments through their mobile devices. Its Square Cash app received considerably less fanfare — until now.

The rise of online and mobile commerce is forcing merchants to rapidly re-engineer their checkout options, while keeping an eye on emerging models that leverage artificial intelligence to streamline shopping — or bypass the store checkout process altogether, like Amazon Go.