POS and Retail

Amid success stories like Apple Pay, Google Pay and the Starbucks app, there are many wallet apps that failed to gain traction — or squandered it when they did. But there is a lot to learn from their experiences.

The location will replace traditional menus with self-serve kiosks and feature order-ahead pickup cubbies, allowing customers to walk in, grab their food and go.

Walmart, Amazon, Facebook, Apple and Google are just a few of the non-financial companies that are using scale and innovation to compete in financial services.

The drugstore chain will debut a new bank account for customers that will offer rewards tied to its loyalty program.

Technology is moving forward at a pace that could push real-time payments into new settings in the near future, with several countries already using systems that could become models for the U.S.

Michael Moeser, senior analyst at PaymentsSource, talks to Marcy Campbell, vice president of digital in-store commerce and global professional services at PayPal, about how payments will change as more consumers return to stores.

The e-commerce giant's Amazon One palm-scanning can enroll consumers for building access and other use cases that require an ID.

The big box retailer is streamlining the way it integrates third-party sellers across multiple channels.

Supermarkets and restaurants were already starting to go digital when the pandemic pushed hard on the gas. Expect more mobile and virtual experiences —and much less space for sit-down dining.

Best Buy is expanding its test of a new store format that reduces the space for customers to browse by nearly half to focus more on getting digital orders out the door, according to people familiar with the move.