Practice and client management

The travel industry was hit extremely hard by the coronavirus pandemic. WEX, a payments processing and financial technology solutions organization with offerings for corporate travelers, felt the shockwave first hand.

The New Mexico company had recently hired James Crotty, a former director at Keefe, Bruyette & Woods, to serve as its co-CEO.

Institutions considering new technologies must ask themselves what they're looking for not just from a product but from a partner.

A plan to merge the $5.5 million-asset credit union into Cal-Com FCU will provide additional services for members while also easing the process of replacing several employees who plan to retire this year.

Texas Trust Credit Union boosted loan volumes with a marketing tool inspired by “Game of Thrones,” but gamification strategies can be risky in light of data privacy concerns.

The New Jersey company will add three branches in the northern part of the state as part of the transaction.

The company is selling $355 million of Paycheck Protection Program credits to The Loan Source, a nonbank lender that is also buying PPP loans from three other banks.

The purchase-and-assumption transaction, if approved, would become the first credit union-bank merger in Alabama.

The Vermont-based credit union received the OK from federal regulators to add 650,000 potential members to its FOM, an increase of 15%.

Richard Pillow will step down after more than four decades in the industry.

A state judge deciding a dispute between Spencer Savings and an investor said the mutual must get an independent review before switching from a savings association to a savings bank. The ruling may complicate mutuals' efforts to make more business loans.

Pathways Financial's acquisition of Standard Register FCU increases its foothold in the Dayton market.

CIT inherited the business with its purchase earlier this year of Mutual of Omaha Bank.

Gary Elliott will retire at the end of 2020, and the credit union has hired a search firm to help find its next leader.

The deal continues Sound's push into markets north of its Tacoma headquarters.

The results of the American Banker/RepTrak Survey of Bank Reputations underscore the importance of communicating in a crisis.

When the coronavirus pandemic forced teachers and students to move classroom learning online this year, school districts and educators suddenly faced a raft of challenges around handling new expenses for tools needed for cyber education.

After dropping for the past two years, reputation scores are once again rising, thanks largely to the goodwill banks have earned by helping customers and employees weather the coronavirus outbreak.

The Iowa company said the coronavirus outbreak and litigation against AimBank will postpone the deal's completion by a few months.

The company will use Savoy's midtown Manhattan office to coordinate business development efforts around the city.