Practice and client management

The name change is being timed to the closing of the bank's sale to investors later this summer. Following an earlier acquisition, the bank's name was changed from EverBank to TIAA Bank in 2018.

Activist investor Abbott Cooper said he could continue his campaign against the Dallas-based company's management and board even if his candidate falls short in her bid to become a director.

Greater Nevada Credit Union in Carson City promoted Danny DeLaRosa to be its next president and CEO. He replaces Wally Murray, who retired in March.

Pride month is the perfect time to take a hard look at the discrimination that LGBTQ people face in the financial services industry, particularly when it comes to obtaining credit.

Recent bank failures point to the need for banks to expand their customer base. That might require stepping outside your comfort zone.

Bank of America is also planning to expand into Madison, Wisconsin; Boise, Idaho; and Birmingham, Alabama, a company executive said. The goal is to find growth opportunities that don't require operating a large number of branches, the executive indicated.

Banks and credit unions understand the benefits of boosting their digital capabilities as well as the pitfalls of lagging behind.

Ally Financial, TD Bank and Park View Federal Credit Union are experimenting with custom settings so users can tweak color contrast, font styles and more.

The Tennessee-based bank was supposed to be acquired this year, but the merger fell apart a month ago. Now executives say that employees are energized as they reengage with clients who are relieved that they won't be switched away from First Horizon's systems.

Citigroup CEO Jane Fraser says the company's abrupt decision to abandon a long-running sales process of its Mexican retail operations won't change its medium-term guidance nor the eventual plan to exit the unit and allows stock buybacks to resume.

CEO Bill Rogers says the North Carolina bank is contemplating additional business segment changes to improve its efficiency. Investors have been pushing the company to cut costs at a faster clip.

Like it or not, Big tech is going to become a player in financial services. It would be better to write rules now than to wait for a crisis.

After the failures of Silicon Valley Bank and Signature Bank, other institutions rushed to reassure their customers. But it can be tricky to ensure these messages do no harm.

Senior Bank of America investment banker Jill Schwartz discusses her own board roles, how women can serve on nonprofit boards, and how they can drive change, in conversation with Chana Schoenberger, American Banker's Editor-in-Chief.

The banking giant plans to put all asset managers through training in Python programming language, whether they 'like it or not.'

James Gorman, who became CEO at the beginning of 2010, said early in the year that there are three finalists to take over when he leaves.

The CEOs of the nation's largest banks met with officials in Washington on Wednesday and Thursday, just two weeks before the government is expected to go broke. Behind the scenes, the banks are reviewing contingencies in case the unthinkable occurs.

The West Virginia company says COO Jeffrey Jackson will become chief executive in August instead of January. He will succeed Todd Clossin, who will retire earlier than planned and describes Jackson as "well prepared."

During the pandemic, many banks adopted programs that helped struggling families find stability. Make that a permanent strategy.