Professional development

California-based America's Christian Credit Union's efforts earned it a 2018 Best Practices Award.

The bank has long had a program in place to train new employees, but now it’s testing a pilot to help retrain existing staff for different careers at the institution.

Brenda Kerr will be responsible for creating a strategy for the bank's retail operations.

Motor vehicle agencies are better suited to vet customers’ identities than banks; Goldman unit is stealing customers from big U.K. banks.

After bringing in a new leader and overhauling its board, Freedom Bank in northern Virginia is looking at digital upgrades and expansion into new markets to stay relevant.

The industry saw some well-known executives step down from their roles or take on new ones during the past month.

The OCC is looking into problems in the bank’s technology operations; banks turn to untraditional methods to raise revenue from research.

Anthony DeChellis will succeed Clayton Deutsch at the end of this month.

Barclays’ common equity tier 1 ratio is the lowest among those banks tested; the $30 million investment is the bank’s first foreign effort in its “Advancing Cities” program.

The regulator awarded $2 million in grants to 203 low-income credit unions.

Another round of credit union promotions, appointments, new hires and more.

The awards will be handed out in March in conjunction with CUNA's Governmental Affairs Conference.

Members of the American Credit Union Mortgage Association will receive discounted access to most of the Mortgage Bankers Association's training products.

Always speak up, own your mistakes, let somebody else plan that office celebration and other tips from four women on JPMorgan Chase’s operating committee.

Rocky Mountain Law enforcement FCU places an emphasis on helping employees grow in their careers so they can progress upward within the organization.

The Iowa-based credit union emphasizes "service-oriented leadership" and empowered" employees.

Gen Z recruits add a fresh perspective and provide a talent pipeline for the future, bankers say.

This Madison, Wis.-based credit union recognizes that professional development outside of the branch is just as important as skills learned on the job.

The question "Why do we exist?" is key to the credit union's engagement and motivation strategies.

Michigan First CU's "Leadership Academy" helped land it a spot in this year's Best Credit Unions to Work For rankings.