Professional development

The pressures and frustrations of daily work lose some of their ability to aggravate when you consider how much real choice you have in the matter.

JPMorgan Chase feedback analyst Keisha Owens talks about how access to free education has promoted professional and personal growth.

In technology and other departments, women can lead with much-needed "softer" qualities, panelists at the Most Powerful Women in Banking conference said.

The African American Credit Union Coalition is working with the Louisiana Credit Union League to promote programs for recruitment and career advancement.

Bank of America and TD Bank are finding that new employees and interns respond well to onboarding and training that takes place in the magical worlds of virtual reality.

Wise bank managers make sure that they are training employees for their next roles, and creating a deep bench of versatile talent.

The banking giant plans to put all asset managers through training in Python programming language, whether they 'like it or not.'

Some cities and states are making employers disclose salary ranges in job ads. This could make recruiting top talent harder for startups with lower pay scales.

A community bank executive reflects on the leadership rules he has gleaned from the quirky television hit about an American football coach trying to navigate English Premier League soccer.

The Minneapolis-based bank announced it would partner with Microsoft Azure as its cloud provider early last year. Now it's getting its tech team cloud-ready.

Citigroup has one of the more flexible policies on Wall Street when it comes to remote work. But if a worker's productivity dips, they can expect to spend more time in the office.

Interacting with ChatGPT is like hanging out with the best-informed, brainiest acquaintance you've ever had. Surprisingly, it's that characteristic that makes it a boon to the banking industry.

Big banks are aiming to bring their existing technologists up to speed with cloud certification and other modern architecture training.

Women board members affiliated with Wells Fargo, S&P Global and Moelis shared advice for getting onto boards successfully at American Banker's Most Powerful Women in Banking conference.

Titi Cole of Citi, Ellen Patterson of Wells Fargo and Ernie Johannson of BMO swapped tales and tips on being mentors and mentoring others, at American Banker's Most Powerful Women in Banking conference.

Polyanna Unruh embraced her employer's tuition-assistance benefit to go from high-school graduate to MBA.

Michelle Seitz tells attendees at American Banker's Women in Banking NEXT awards to take advantage of the networking and mentoring available to them that she didn't have access to at the start of her own career.

Since it began using virtual reality to instruct employees one year ago, BofA has expanded its use of the technology for challenges that require split-second decisions.

The switch to in-person internship options, more competition in the field and differences in skills and values led to changes in 2022 industry internships.

To meet the growing demand, banks are faced with a choice of hiring, reskilling or outsourcing.