Retailers

Businesses are accustomed to on-demand processes and easy digital transactions in the consumer app economy, and now expect the same experience in their business supply chains, according to Jamshed Khan, tech chief at LeaseQ.

Merchants don’t stick to the binary simplicity of online and offline anymore. They are reaching their consumers through a wide array of channels including mobile, kiosks, chatbots and call centers, writes TJ Sharkey, senior vice president of financial institutions, acquiring and processing at Mastercard.

When it comes to the pizza industry, online and mobile ordering has generally been the province of chains like Domino’s, Pizza Hut and California Pizza Kitchen. But smaller shops are looking to get a slice of this market.

Malaysian consumers may use GrabPay Credits to pay for GrabFood, rides and any participating merchants, by tapping the GrabPay icon, selecting pay, and scanning the merchant’s QR code.

Every transaction is traceable on the blockchain — though only to the addresses that initiated it. Compare this to Fedwire Funds Service and ACH payments, which don’t have this transaction history available, writes Bob Rutherford is the CEO and founder of Hedge.

The Supreme Court is tossing a wrench into online payment processing at a time when tariffs are already threatening popular cross-border e-commerce and online marketplaces.

Once companies can recognize their customers without constantly asking security questions, they can shower them with benefits to enhance the shopping experience while bolstering their brand, writes Robert Capps, vice president at NuData Security, a Mastercard company.

From regulations such as GDPR and PSD2 to conversations at major conferences, financial services and payment companies are coming to grips with how vital it is to step up ID protection, according to Lina Andolf-Orup, global product marketing manager at Fingerprints.

CRM solutions have proved useful in providing a technological infrastructure for gathering data on a customer, but they are just that—an infrastructure. The larger difficulty is often managing the content and messaging that goes through the CRM pipeline, according to Patrick Kehoe, executive vice president of Messagepoint.

The move from standard to real-time transactions adds another layer of complexity and creates further opportunities for fraudsters. Quicker transaction times increase the chances of fraudulent transactions going undetected, writes David Worthington, vice president of payments at Rambus.