Retailers

The Prime Day event is also a chance for Amazon to showcase a new range of devices and payment options — and to sell those devices at a discount to get them into more people's homes.

Retailers must decide if they will heed this call and do the right thing by investing in the security we need today and the innovation of tomorrow, contends Jeff Tassey, executive director of the Electronic Payments Coalition.

Due to regulations that are designed to thwart money laundering, anyone attempting to transact on a global scale will encounter a patchwork of complex laws and local requirements that make payments anything but borderless, writes Brandon Spear, president of MSTS.

Since Amazon Go's announcement, there has been a rush to duplicate the company's cashierless store concept without the same level of tech investment. The latest competitors are focused on the cameras that identify items as consumers take them off of the shelves.

Once regarded as a safer option for consumers, BOPIS (buy online and pick up in store) has now joined the ranks of targets that cybercriminals are learning to exploit. It comes down to correctly identifying the shopper, writes Ryan Wilk, vice president of customer success at NuData Security.

All service providers, even those with a strong security posture, are only as secure as the Home Depots, LinkedIns and Equifaxes of the world, argues George Avetisov, chief executive of HYPR.

By intelligently applying friction, where the entry of a PIN or a swipe of the screen can be used to correlate against known data, we can better prove that the correct user made the transaction and avoid the costs and disruption associated with fraud and disputed claims, writes Zia Hayat, CEO of Callsign.

Machine learning and voice recognition can ease the many pain points of drive-thru ordering.

For stores that don't want such a high-tech makeover, options for automatic checkout options are being built on a much simpler foundation.

The day after Chinese e-commerce giant JD.com Inc.’s mid-year sale, a company drone took off from a playground in the city of Xi’an to deliver one of the orders. The six-rotor craft is one of about 40 JD.com designed to cut delivery times.

The Cincinnati company sold 5 million shares in the payment processor, as it continues to scale back its ownership stake.

Businesses are accustomed to on-demand processes and easy digital transactions in the consumer app economy, and now expect the same experience in their business supply chains, according to Jamshed Khan, tech chief at LeaseQ.

Merchants don’t stick to the binary simplicity of online and offline anymore. They are reaching their consumers through a wide array of channels including mobile, kiosks, chatbots and call centers, writes TJ Sharkey, senior vice president of financial institutions, acquiring and processing at Mastercard.

When it comes to the pizza industry, online and mobile ordering has generally been the province of chains like Domino’s, Pizza Hut and California Pizza Kitchen. But smaller shops are looking to get a slice of this market.

Malaysian consumers may use GrabPay Credits to pay for GrabFood, rides and any participating merchants, by tapping the GrabPay icon, selecting pay, and scanning the merchant’s QR code.

Every transaction is traceable on the blockchain — though only to the addresses that initiated it. Compare this to Fedwire Funds Service and ACH payments, which don’t have this transaction history available, writes Bob Rutherford is the CEO and founder of Hedge.

The Supreme Court is tossing a wrench into online payment processing at a time when tariffs are already threatening popular cross-border e-commerce and online marketplaces.

Once companies can recognize their customers without constantly asking security questions, they can shower them with benefits to enhance the shopping experience while bolstering their brand, writes Robert Capps, vice president at NuData Security, a Mastercard company.

From regulations such as GDPR and PSD2 to conversations at major conferences, financial services and payment companies are coming to grips with how vital it is to step up ID protection, according to Lina Andolf-Orup, global product marketing manager at Fingerprints.

CRM solutions have proved useful in providing a technological infrastructure for gathering data on a customer, but they are just that—an infrastructure. The larger difficulty is often managing the content and messaging that goes through the CRM pipeline, according to Patrick Kehoe, executive vice president of Messagepoint.