Strategic planning

Credit unions face a delicate balancing act in their technological initiatives, including satisfying members, navigating vendor contracts and more.

Prosperity Bancshares in Houston said that its earnings increased 19% from a year earlier as its efficiency ratio rose.

Banks could shed as much as 20 million square feet of office space over the next five years as they shift many functions to high-tech operations centers in markets with cheaper rents.

JPMorgan Chase denied a report in the German magazine WirtschaftsWoche that it's interested in acquiring a stake in Deutsche Bank, after the lender's share price slumped.

Banc of California in Santa Ana will cut roughly 9% of its workforce as it looks to trim $15 million in expenses.

There's a battle being waged by Bank of Montreal and its smaller rival, Canadian Imperial Bank of Commerce, as they compete against JPMorgan Chase and almost 200 other lenders in so-called Chicagoland — one of the toughest banking markets in the U.S.

JPMorgan Chase plans to sell its stake in Saudi Investment Bank back to the Riyadh-based lender at a 24% discount as it exits noncore holdings globally.

Many credit unions' volunteer boards have members who have served for decades, but those same CUs may be doing themselves a disservice if they're not developing the next generation of volunteer leaders.

One recruiting and strategic planning consultant says the movement isn't doing enough to prepare for major changes in leadership at hundreds of large institutions.

Bank of Montreal is revamping its U.S. digital operation and targeting small businesses in the Midwest to boost growth at its BMO Harris Bank lender.

The Seattle company is firing 127 people, or a tenth of its mortgage staff, after enduring months of slow activity.

Fixing HSBC's troubled U.S. division will be one of the "most challenging" parts of the lender's new $17 billion strategy, Chief Executive Officer John Flint said.

The OCC finds that Wells Fargo was not alone in its sales abuse practices (though it's not naming names); Fifth Third's Tim Spence is our Digital Banker of the Year; the CFPB acting director wipes out the agency's Consumer Advisory Board; and more from this week's most-read stories.

Developing technology in-house and then licensing it is one way a small bank can build a reputation as an innovator.

Deutsche Bank Chief Executive Officer Christian Sewing said the lender is committed to the U.S., seeking to dispel "rumors" to the contrary as the firm cuts back in some businesses there.

Whether they’re thwarting cyber thieves or building out new apps, bank chiefs say hefty tech investments are now a cost of doing business — but they have to convince shareholders.

The $1.9 trillion-asset bank is under pressure to provide investors more information about when it expects to resolve the numerous headaches that have arisen in the wake of its phony-accounts scandal.

Since taking over as CEO of BNP Paribas in 2011, Jean-Laurent Bonnafé's watchword has been "discipline." And while there have been aberrations, this trait has enabled the bank to steadily take market share from its European competitors and increase its bottom line.

The Chicago company will close 19 branches and eliminate 150 jobs, partially reflecting changing customer preferences.

The company said the move would help it become more efficient at a time when clients are making greater use of digital channels.