Strategic planning

One recruiting and strategic planning consultant says the movement isn't doing enough to prepare for major changes in leadership at hundreds of large institutions.

Bank of Montreal is revamping its U.S. digital operation and targeting small businesses in the Midwest to boost growth at its BMO Harris Bank lender.

The Seattle company is firing 127 people, or a tenth of its mortgage staff, after enduring months of slow activity.

Fixing HSBC's troubled U.S. division will be one of the "most challenging" parts of the lender's new $17 billion strategy, Chief Executive Officer John Flint said.

The OCC finds that Wells Fargo was not alone in its sales abuse practices (though it's not naming names); Fifth Third's Tim Spence is our Digital Banker of the Year; the CFPB acting director wipes out the agency's Consumer Advisory Board; and more from this week's most-read stories.

Developing technology in-house and then licensing it is one way a small bank can build a reputation as an innovator.

Deutsche Bank Chief Executive Officer Christian Sewing said the lender is committed to the U.S., seeking to dispel "rumors" to the contrary as the firm cuts back in some businesses there.

Whether they’re thwarting cyber thieves or building out new apps, bank chiefs say hefty tech investments are now a cost of doing business — but they have to convince shareholders.

The $1.9 trillion-asset bank is under pressure to provide investors more information about when it expects to resolve the numerous headaches that have arisen in the wake of its phony-accounts scandal.

Since taking over as CEO of BNP Paribas in 2011, Jean-Laurent Bonnafé's watchword has been "discipline." And while there have been aberrations, this trait has enabled the bank to steadily take market share from its European competitors and increase its bottom line.

The Chicago company will close 19 branches and eliminate 150 jobs, partially reflecting changing customer preferences.

The company said the move would help it become more efficient at a time when clients are making greater use of digital channels.

Legendary Alabama football coach Nick Saban offered credit union professionals lessons in leadership during the 2018 PSCU Member Forum in St. Louis.

First Keystone, which gave no reason for Matthew Prosseda's abrupt departure, has formed a search committee to find a permanent replacement.

The Seattle company has faced criticism from an investor over its commitment to the business, which lost money in the first quarter.

The Louisiana company has vowed to meaningfully improve investor returns and efficiency over the next two years.

Investing in technology has been an important focus for banks. But big questions remain about these investments, including how best to pay for them.

The North Carolina company's efforts to contain expenses made up for a marginal increase in revenue.

The country's six largest lenders are approaching their strongest capital position since 2013, leaving them with enough resources to pursue acquisitions, buy back shares or build from within. That has the chiefs of Canada's big banks weighing options.

HSBC Chief Executive Officer John Flint and Chairman Mark Tucker are considering shrinking the bank's global imprint even further as part of a plan set to be revealed over coming months, according to people with knowledge of the discussions.