Workplace culture

Cook has been with the credit union since 2015, and his appointment to the top job follows months of tumult after the previous CEO was fired in March.

Big changes to Hoosire Hills board of directors, two new executives move to the C Suite at VyStar and more new hires, promotions and appointments.

The board chair for CoastHills Credit Union says a wrongful termination suit by ousted CEO Jeff York is full of "false allegations," and that the credit union acted in the "best interests" of members.

Why 'CEO' stands for chief experience officer at one credit union, new branch managers selected at another, and more CU pros and volunteers in the news.

After being fired earlier this year, former CEO Jeff York says in legal action he was let go without cause, prior to end of contract term.

Helping the underserved, especially abroad, can help banks retain top workers and boost profits.

Credit unions, leagues and other industry stakeholders announce steps they have taken to identify and reward strong leaders.

Mary Scheib has spent 28 years with the credit union and is credited with playing a critical role in shaping the institution's strategy, budget and more.

If credit union boards of directors don't shape the organization's culture and responsiveness for whistleblower situations, the institution will suffer consequences to both its balance sheet and reputation.

CU executives are taking the reins at one corporate credit union, plus more news of new hires, promotions and accolades at CUs across the country.

USAA reigns, Wells Fargo, well, doesn't. Here's a look at the highs and lows in this year's survey, as well as the trends that drove the results.

The credit union's current CEO, Paul Wagner, will retire in February 2019, and Marchese will ‘shadow’ him until then.

How has Frost Bank maintained its stellar reputation year in and year out? By emphasizing long-term relationships, never compromising on its principles to meet quarterly numbers and always striving to give customers a square deal.

Leadership coach Steve Gutzler offered credit unions six principles to follow that can help develop leadership qualities.

Online retailer Zappos made its name as a website for buying shoes, but today it is known just as much for its focus on service and culture as it is for what it sells.

From the new business lending officer at one credit union to the controller at another, plus special recognition and more.

Senior leaders may say that they want to hear bad news, but that doesn’t mean lower-level employees are eager to share it with them.

At a conference on corporate culture, Wells Fargo’s board chair explained why problems tend to fester longer at larger institutions.

Even with the decline, the nation's largest bank still employs a higher percentage of black employees in the U.S. than its rivals.

Credit unions announce board election results, strategic appointments, new hires and more.