Workplace culture

As these up-and-coming leaders continue to move up through the ranks, some could be heading for the corner office.

Bank of America's top technology officer says finance-industry workers get spooked about their jobs because of how bosses talk about tech.

It may not have the digital buzz of fintech, but it can do more to transform how your members see you the moment they walk in the door.

Key hires at one credit union put focus on in-branch experience and more new hires and promotions.

A host of women in the credit union industry recently garnered new positions and awards .

A former GE executive told the 2018 CO-OP THINK Conference too many institutions are harmed by stifling creativity – and the problem is getting worse.

Rather than heading off to a galaxy far, far away, credit union members and employees from all over got into the spirit of "Star Wars Day" once again this year. May the Fourth be with you!

Financial institutions can begin to reduce the number of rogue employees and put a stop to bad behavior.

An employee at Jeanne D'Arc Credit Union who recently completed the CU's "Infant at Work" program looks back on the process and shares insights on how other credit unions can help working mothers.

It's not enough to say you provide excellent service. You have to define what it is in a concrete, measurable way to live up to that promise. Take these steps to do just that.

In an interview with American Banker, the outgoing president of the Federal Reserve Bank of New York discussed changes in supervision, bank culture and his advice to his successor.

The departing New York Fed president said Monday that the banking industry should improve its culture, better aligning pay with long-term stability.

Human resources professionals are looking to fight bad behavior driven by upper management.

Many of the companies in our inaugural Best Fintechs to Work For ranking share a willingness — even an eagerness — to involve rank-and-file staff in decisions about how the company is run.

The retail lending unit of Marlette Funding meets regularly to make sure all employees are invested in its quarterly goals.

A newly-created post at SAFE FCU puts electronic services at the forefront, Montana's "crashers" recognized and more HR-related news from credit unions across the country.

With the U.S. military in mind, the Texas banking product provider's CEO, Gabe Krajicek, created a corporate culture where employees name themselves after the legendary warriors and operate under a mission to "win the war."

Promontory Interfinancial Network, a provider of bank products and services, goes to great lengths (sometimes literally) to retain its employees over the long term.

The fintech industry has some cool workplace quirks, but behind the fun factor is a serious mission to build an enthusiastic, satisfied workforce.

The company has fired two additional prime brokerage employees as it continues to investigate accusations of misconduct.