Workplace

A dispersed workforce presents added cybersecurity challenges resulting from employees accessing their organization’s networks through a home connection. This new reality reinforces the need for financial institutions to transform their digital infrastructure to guard against breaches.

Experts discuss the proliferation of chief diversity officers across the industry and what it may mean for future progress in diversity.

JPMorgan Chase executives were supposed to make sure employee communications were archived for regulatory scrutiny. But for years, even the bosses were using their mobile phones to tap out work-related messages — a practice so pervasive that U.S. authorities dropped the hammer Friday, imposing $200 million in fines.

The Arkansas bank is working with 10 universities' athletic departments to create programs for women it hopes will one day join its ranks.

Morgan Stanley made sweeping changes to its employee benefits including increasing parental leave and allowing some employees to buy its stock at a 10% discount amid intense competition for talent.

Citigroup told staffers in the New York City metropolitan area to work from home again through the holidays if they are able, citing the recent rise in COVID-19 cases in the region.

Take an inside look at leading issues in financial and social inclusion with an industry expert.

Goldman Sachs is boosting its wealth management and consumer banking business as part of a strategy outlined by Chief Executive David Solomon to make it less reliant on trading.

Daniel Pinto was awarded 750,000 options in the form of stock-appreciation rights ahead of his promotion next month to sole president of the company.

More than 180 community development financial institutions and minority depository institutions will receive the federal funds under a pandemic-era program. “It’s a lifesaver,” a credit union CEO said.

The decision comes after New York state instituted a mask mandate for businesses that don’t require proof of vaccination.

An audit found most of the biggest banks and largest community banks fail to meet basic Americans with Disabilities Act rules for website and app readability. U.S. Bank does more than most to make digital channels accessible.

JPMorgan Chase is preparing to pay roughly $200 million to resolve U.S. regulatory investigations into lapses over monitoring employee communications.

A few changes to underwriting rules could result in a huge opportunity for both lenders and minority women who own businesses.

Bank of America is hiring thousands of employees this quarter and investing heavily in talent and technology headed into the new year, CEO Brian Moynihan says.

Banks in Mastercard's True Name program, which allows transgender and nonbinary customers to get cards bearing their preferred name, often use those customers' legal names elsewhere. Three challenger banks have made adaptations to achieve greater consistency across all communication channels.

KeyCorp is “dramatically” increasing the length of parental leave for employees and offering more flexibility for working remotely as part of a number of measures to help retain talent, CEO Chris Gorman says.

Business and regulatory pressures were already weighing on aging executives before the onset of the pandemic led many to delay retirement plans. Now as the crisis eases, an increasing number are finally stepping down.

Hiring fewer front-line workers but paying them more could improve customer experiences, strengthen employee retention and reduce stress for managers.

The city and the nonprofit Operation HOPE will offer $100 to kids from low-income households, with banks playing an assisting role. “Once you own some stock, once you have an account, now you're watching that grow and you’re a participant in the” financial system, said John Hope Bryant, the nonprofit's founder and CEO.