TD Bank

Cheungkin Lam fed customers' account details to a crew that drained their balances, including $417,300 from one account that TD had to repay.

TD's chief AI scientist consolidated dozens of predictive models into one, delivering value and simplicity.

Paul Margarites led the creation of a "CFO in a box" dashboard.

The interconnectedness of banking enables team-led innovation to capitalize on enterprise challenges at enterprise scale—faster, with lower risk, and greater likelihood of adoption.

TD U.S.'s head of customer authentication is pushing boundaries to stay ahead of increasingly sophisticated and industrialized generative AI-fueled fraud.

TD AI Prism analyzes more data signals than traditional models, improving prediction accuracy and personalizing offers.

Though compliance spending remains an issue, the Toronto-based company reported linked-quarter loan growth in the U.S. and expects the trend to accelerate.

A TD Bank survey found a massive increase in the ranks of people who talk to ChatGPT about their finances. Ted Paris, the bank's head of AI, says banks still have an opportunity here.

The Toronto-based bank reported higher revenue across the entire company, including in the U.S., and kept expenses in line with its previous projections.

Court documents reveal how a teller used the drive-through window and work email to aid a scheme that bypassed TD's fraud defenses.

TD Bank has said it's completed "the majority" of the action items for its U.S. compliance remediation.

Several large U.S. banks reported an uptick in overdraft-related income for the first three quarters of 2025. Economic pressure on consumers may be to blame, some banks and industry observers say.

The Canadian bank still has more work to do as it rolls out additional processes, technology and training. TD will also have to prove to regulators and the U.S. Department of Justice that its actions are sustainable.

Chris Ward of TD Bank and American Banker reporter Allissa Kline talk about challenges and opportunities in banking small businesses.

Reskilling and giving AI the boring work are two approaches banks take to making agentic AI palatable to workers who may fear that bots will take their jobs.

American Banker's 2025 Small Business Banking conference yielded lessons about the need for speed, simplicity and safety in small-business lending. Other key takeaways included the significance of digital payment options and the importance of continuing to process SBA loan requests during the government shutdown.

Jill Gateman, Head of Corporate Banking and Specialized Finance at TD, and American Banker's Mary Ellen Egan discuss the dynamics of banking today.

Commercial banking's underserved segments—the upper middle market, for one—are creating new pathways for TD, and Gateman is running the ball.

The fund is designed to generate a financial return, as well as Community Reinvestment Act credit, for TD. Its inaugural investment is in a mixed-use project that will include 49 affordable housing units.

The Toronto-based bank announced enterprise-wide and business-specific revenue and expense targets, almost exactly one year after it was hit with more than $3 billion in fines and an asset cap for money-laundering-related blunders.