The Latest from Women in Banking

The industry saw some well-known executives step down from their roles or take on new ones during the past month.

Michelle Moore, head of digital banking at Bank of America, explains the top use case for the virtual assistant so far.

A former bank executive recommends strategies to improve the retention of female bankers across the industry.

Koebler, the bank's head of consumer lending, will replace Jerome Lienhard, who is retiring.

One of the country’s 50 largest banks hires a female CEO, making JPMorgan Chase’s Kelly Coffey only the third woman in that exclusive club. Bank of America’s Michelle Moore exits the workforce. And sexual harassment prompts a walkout at Google.

The high-profile Michelle Moore will step down at year-end, to be replaced by David Tyrie. More synergy between digital operations and consumer products, while maintaining financial discipline, seems to be an important priority.

Margaret Keane discussed Synchrony's investments in technology, including how the card issuer plans to use customer data to help retailers create targeted ads, during an appearance Tuesday in New York,

Kelly Coffey, who was recognized as one of American Banker's most powerful women in 2018, will succeed Russell Goldsmith as CEO of City National, a Los Angeles-based unit of Royal Bank of Canada, on Feb. 1.

Goldman Sachs’ Heidi Cruz takes some flak for comments she made in an interview about her other job — as the wife of U.S. Sen. Ted Cruz. Goldman's Dina Powell turns down a chance to be the next Nikki Haley. And a lawsuit against the American Bankers Association calls it a “boy’s club.”

The gap in attitudes and outlook on gender inclusion is wide enough that women and men in financial services often have entirely different takes on gender in the workforce, with men much more likely to have an outsized positive view on progress in gender inclusion.