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The executive tasked with rebuilding trust in the retail bank discusses how employees reacted to its new incentive pay plan, why Wells stopped calling its branches "stores," how it now prevents salespeople from impersonating customers, and more.
April 4 -
Get Bank of Montreal's best tips for real results on gender diversity, then try not to get disheartened by other big banks. Plus: Amy Brady, Mary Navarro and Donna Demaio.
March 31 -
Financial institutions of all sizes are overhauling benefits policies and promoting work-life balance to better compete for millennial recruits with the hipper tech sector. The big changes include longer periods of paid time off for new parents.
March 27 -
The more vocal millennial generation is pushing companies like Bank of America to redefine diversity in the workplace to include more freedom of expression.
March 24 -
Ann Marie Mehlum, who has joined a lending platform called SmartBiz Loans after stints as a community banker and an SBA official, says the combination of fintech and old-fashioned banking could bring back small-business loans under $100,000.
March 24 -
BMO recently won a diversity award for reaching its goal of having women in 40% of senior management jobs, and CEO Bill Downe argues equal treatment of employees will carry over to fair treatment of customers and create long-term profits for shareholders.
March 23 -
Andy Harmening will succeed longtime retail banking chief Mary Navarro, who is retiring in June.
March 23 -
B of A's Cathy Bessant and Michelle Moore have a few suggestions for women who want to advance and RBC's Janice Fukakusa sets a new pay benchmark for female executives. Plus, Bank of the West's Nandita Bakhshi and Citi's Yolande Piazza.
March 23 -
Bay Street's highest-paid female banker set a new benchmark for women executives in the banking industry — though their ranks among the top wage earners remain thin.
March 17 -
Financial advisers accused of misconduct are treated very differently depending on their gender, with women far more likely to get fired. Plus, what happens when a guy switches email signatures with his female coworker?
March 16