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The Proposed Servicing Settlement, Through Servicers' Eyes

MAR 8, 2011 1:50pm ET
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Privately, mortgage servicers are fuming.

The proposed settlement agreement with state attorneys general and federal regulators, the companies will tell you, is unfair and impracticable. It’s hard to see them convincing government officials of the former argument, given public outrage over the robo-signing scandals and the many other revelations of incompetence and conflicts of interest in this once-obscure corner of financial services. But the industry’s latter objection could make this story a little more interesting.

To be fair, we’ll present the no-fair position. Servicers are chafing at the idea of paying out billions in a settlement with regulators because they claim very few borrowers have been wrongly foreclosed upon or were harmed by last year’s robo-signing scandal. Servicers delayed tens of thousands of foreclosures in the 23 states where the process is handled in court. They argue that the vast majority of borrowers in these cases had stopped paying their mortgages, were in default on their loan and had been living in the home for free during the foreclosure process. While servicers have admitted there was procedural misconduct in the shoddy paperwork submitted to courts, they claim the proposed penalty of upwards of $20 billion is disproportionate to the alleged crime.

Wishful thinking? Perhaps. The industry’s complaints get more nuanced and harder to dismiss out of hand when it comes to how the regulators’ proposal would be put into practice.

Lawyers for the servicers maintain that the proposal does not distinguish between loans a bank services for itself and a loan it services for others. And servicers insist they don't have the authority under the pooling and servicing agreements governing securitizations to do a great deal of what the proposal calls for them to do.

The servicers say they are not authorized by PSAs to make principal reductions on loans held in private-label securities, as the draft settlement calls for them to do, so the companies argue it is unclear if a proposed government settlement would override such contracts.

Industry lawyers are saying the AGs are "shooting the messenger." But the industry has been pinning the blame for the glacial pace of loan mods on the alleged straightjacket of the PSA for several years now. And when pressed, officials quietly acknowledge that no one at a servicer ever goes back to the investors asking for authority. (It's also worth noting that the regulators' term sheet does try to address the issue. If a borrower requests a modification and the servicer believes the PSA prevents one, the servicer must still perform a net present value test and, when that test indicates a mod would be less costly than foreclosure, present that result to trustees or other authorized parties to obtain consent for a modification.)  


Principal reductions have been a bone of contention for a long time because banks, servicers and investors do not want to take the losses. Moreover, servicers say that many borrowers who signed up for loan modifications either did not qualify or refused to provide documentation. Lawyers say that unless there is an inquiry into which borrowers were victims of unscrupulous origination practices by lenders, there is no way to determine which borrowers should get principal reductions.

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Comments (2)
When you go back and look at the Housing Meltdown, there are many to blame, but I don't remember seeing Servicers on the list. Regulators such as FNMA & FHLMC, Congress, Builders, Realtors, Lenders, Securitizers, Investors, Rating Agencies, and even the Central Bank, but not SERVICERS!
Sure, most of the large Servicers are owned by Parent Banks, but the Lending side of the business took advantage of the opportunities the market made available (see above list of perpetrators), not the Servicers.
If Servicers are going to be penalized, it seems to me to be somewhat ironic when the Governmental Agencies taking the action are more to blame for the Foreclosure debacle then the Servicers. Therefore, doesn't it make more sense to first penalize the Regulators & Congress before anyone else?
The fact that our own Government was not ready for this sustained economic recession and huge unemployment problem does not help the situation at all. In fact, one could say that the past several Administrations and their drunken sailor type spending more then helped contribute to this mess. And yet, they expected the Servicers that did nothing to create the problem to deal with unprecedented default, bankruptcy, foreclosure, modification and counseling volumes.
The truth is that Servicers have done and amazing job in trying to deal with all these issues while being slowed down by regulators auditing everything the Servicers are doing. How can one expect a job to get down when constantly having to put your best people in a room with auditors from every agency that ever existed? Sure Servicers are having problems. Training thousands of people transferred from other areas of the company and new hires on very technical type work is not an easy task when you are constantly under attack internally and externally.
Do Servicers have problems today? Of course they do. Anyone would have problems dealing with unprecedented volumes such as they have had that no one could have predicted or have been prepared.
To blame them for the Robo issue and the MERS issue seems somewhat justified, but let us remember that FANMA, FHLMC & other governmental agencies and regulators were not only aware of this for years, but many were part of the analysis and were involved in the decision making process as well.
And although I am sorry for every family that had a home taken from them, it was not because of the Robo incident or because of MERS; it was because they did not make their payments. Of course, in most cases this was not their fault, but surely it was not the fault of the SERVICER.
In ending, I would like to just say to all the Servicers out there, thank you for working diligently in the middle of being attacked from all sides, for a problem you did not create, that you were falsely accused on, and still you performed admirably. Keep up the excellent work!

Yours truly, Bob Rosen
Posted by robrose | Tuesday, March 08 2011 at 4:12PM ET
Bob,
Hey its nice, actually its wonderful to know that you are for certain proof positive that servicers aren't complicit in this mess and they actually are doing their due diligence to fix the mess they help create. The servicers did nothing to create the problems of unprecedented default, bankruptcy, foreclosure, modification and counseling volumes. Bob if you honestly believe what you say, then you are either ignorant or a liar. Maybe your both
Posted by sustain1focus | Tuesday, March 08 2011 at 6:58PM ET
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