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PaymentSource's Daniel Wolfe sits down with Carey O’Connor Kolaja, AU10TIX's new CEO to discuss the rise in synthetic fraud, the fastest-growing financial crime, and how payments security has been changed by the pandemic.
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Online fraud typically spikes when holiday shopping begins in November, but so-called friendly fraud poses another big threat this year with the pandemic pushing more consumers — and inexperienced merchants — to online sales channels.October 19
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The rapid move online boosts false positives, false negatives and actual fraud, says Adara's Nguyen Nguyen.August 13Vice president, partner development and technical services.Adara
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New authentication methods make it harder to fake biometrics, Eric Setterberg of Fingerprints argues.May 26System design engineerFingerprints
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Discover transitioned all of its 8,000 U.S.-based call center personnel to work from home within a matter of days after the U.S. declared a national emergency on March 13. By March 20, Discover had 95% of its agents working from home using a thin-client device to emulate their call center desktops.April 21
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For banks and other financial institutions to survive and thrive in the age of mobile payments and e-commerce, they need to continue to enhance their mobile apps with more innovations, tighter security features and more time-saving capabilities.January 27Senior AnalystInforma Financial Intelligence
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Comerica Bank won another five-year contract from the Treasury Department to run the prepaid Direct Express card program despite criticism of how it handled past fraud cases and customer service blunders.January 7
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Doug Clare explains how the organization uses artificial intelligence to spot crime rings and skimmers.November 11
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With so many data breaches targeting merchants, banks and credit unions should not assume they are in the clear.November 6