New Year's Resolution: Rethink Your New Year's Resolutions
Social media can be treacherous for any large firm. Just ask JPMorgan Chase, which provoked a frenzy this week after its #AskJPM hashtag was hijacked by angry customers. Big banks arguably face more challenges than other large corporations because, while they must use social media to reach out to customers, they still face substantial reputation damage from the financial crisis. Following are some of the worst experiences banks have had to date.
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About the Rankings
The FinTech 100 and the Top 25 Enterprise Companies in FinTech are American Banker and Bank Technology News' annual ranking of the top technology providers to financial services companies worldwide. The ranking is developed in conjunction with IDC Financial Insights and with public relations support from The William Mills Agency.