Non-interest income is more important than ever, yet most banks lack the single customer views necessary to offer bundled pricing and to deliver consolidated bills and relationship statements. As banks compete in the global economy, many find it challenging to deliver consistent service to their clients across multiple organizational hierarchies and geographies. Additionally, with recent regulations altering the economics of retail banking, many banks are struggling to introduce new fees to replace lost revenue streams. Experience has shown that banks who can tie pricing to total relationship value can increase share of wallet, yet many banks have difficulty in aggregating account information across multiple platforms with disparate architectures.

True efficiency in billing and revenue management comes from not only having an integrated and streamlined view of cash and collections, but also requires the ability to offer a consolidated customer view. This consolidated view, along with expanded pricing, billing, and collections capabilities, enables banks to retain customers and reduce attrition. But how do you get there?

Join IDC Financial Insights and Oracle for a free, one-hour Webcast, moderated by American Banker, to learn how to:

• Maximize revenue generation and increase customer satisfaction
• Reduce technology costs by 15-30% and operating costs by 5-10%
• Globally track “calculate to cash” with financial controls
• Optimize customer relationship pricing
• Predict alternate revenue and prevent leakage
• Offer a consolidated view of customers' billing interactions

Featured speakers:

 Jeanne Capachin, Research Vice President, IDC Financial Insights

Jeanne Capachin is research vice president with IDC Financial Insights. She is responsible for the Corporate Treasury practice and the Worldwide Spending Guide programs. Ms. Capachin has more than two decades of experience working in and consulting to the banking industry. Ms. Capachin regularly contributes to the FinTech blogs in the IDC Financial Insights Community (http://idc-insights-community.com/financial) and tweets (@jcapachin) about corporate treasury and FinTech issues.

 Saket Pabby, Vice President, Oracle

Saket Pabby is Vice President at Oracle responsible for the Oracle Financial Services Revenue Management and Billing product globally across Banking, Capital Markets and Insurance verticals. His responsibilities encompass consulting services, business development, defining product strategy initiatives and sales pipeline development.

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