= Subscriber content; or subscribe now to access all American Banker content.

Capital One Pulls the Plug on Coin Counting Machines

JUN 3, 2014 2:37pm ET

Capital One's decision to ditch coin-counting machines from its Washington-area branches is either a brilliant move to save money, or is a surefire way to anger customers who like the convenience of using the machines. It has stimulated surprising debate in an electronic age, but it's all about attempts to redefine the bank branch.

To continue, please or subscribe
FREE 14-DAY
TRIAL
  • Full access to banking's most comprehensive daily report
  • Daily, weekly, and topic-based newsletters and alerts
  • Award-winning analysis and insight, focused on bankers' key concerns
No credit card needed
SUBSCRIBE
NOW
All subscription content plus:
  • Bimonthly industry research reports (including archive)
  • Morning Scan Plus e‑newsletter
  • Full access to 2016: The Candidates, the Issues
Have an account?
SIGN IN HERE
Remember me