The Financial Services Information Sharing and Analysis Center is calling attention to the security risks and potential fixes to a common practice: consumers handing over online banking credentials to financial advice sites.

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The bank's partnership with a hot payments startup comes as regulators nudge the industry to speed transactions and as some who initially resisted such calls start to embrace quicker settlement.

While banks almost universally offer mobile services, such as smartphone apps or mobile-friendly websites, their customers have been slow to use them, according to an American Banker/SourceMedia Research white paper.

Because of the conflicting messages from providers of mobile payments, consumers are not yet sold on the possibility that they can use apps to replace their plastic cards.

It's surprising how much advice varies about how to respond to customer complaints on social media. Ignore small threats, some say, while others warn banks to respond immediately because they could go viral. Still others think banks should overhaul their whole customer experience to disarm critics.
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Bank of America revealed its technology limitations to entrepreneurs at a company event in Silicon Valley, hoping some of the startups could provide assistance in areas like workflow and analytics.

Capital One and Regions Financial are downplaying their interest in partnering with peer-to-peer lenders because of concerns about the risks associated with them.

The Wells Fargo Digital Lab, which opened in late September, offers a glimpse of what banking could look like in years to come.

Some customers have reported double charging, others that their bank isn’t supported as promised. But some glitches are inevitable with a new service and processors say on the whole, the rollout has been relatively smooth.
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The Fed's hotly-anticipated road map outlining plans to speed up the U.S. payment system will call for the creation of several industry-led task forces and recommend building a new infrastructure to facilitate real-time payments.

The payments company and big-bank trade group plans to create a ubiquitous, real-time payment system over the coming years, supplementing the push for same-day settlement of ACH transactions.
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Apple Pay is still new to the scene, but it's already forced a number of other online and mobile wallets to change course. Some are rethinking their technology, while others are trying to find the best way to build on the buzz Apple created.  read more »
Top 8 Tweets from the Digital Banking Summit

Financial services technologists discussed the innovations and trends transforming the industry at last week's Digital Banking Summit in Los Angeles. Here are eight tweets that capture the key themes from the three-day fintech confab.

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Fiserv is a leading global provider of information management and electronic commerce systems for the financial services industry.
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Informa Research Services is the premier provider of competitive intelligence, mystery shopping, and compliance testing services to the financial industry.
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