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Many bankers remain undecided about what personal finance management features to add for smartphones. One thing they do agree on: What works on desktop computers won't fly for mobile.

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Video: Wells, Umpqua Revamp the Branch

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Observers have suggested that if EMV or chip-and-PIN cards were required throughout the U.S., a recent $45 million fraud that involved some U.S. ATMs would have been prevented. A closer look at the incident suggests this may not be so.
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A growing number of community banks are hiring consultants to negotiate core processing and IT-service contracts, which are typically among a bank's biggest expenses.

'The bank branch has to change,' Umpqua CEO Raymond Davis says. 'It has to entice people to come in. That's a challenge for banks.'
Umpqua's CEO expects banks to focus on customer service and building smaller branches in the years to come.
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Capital One innovation chief Mark Jamison believes more websites will eventually shift to adaptive design.
The retail bank is employing a technology called responsive design that changes the appearance of its website for desktop, smartphone and tablet devices.

Problem: Keeping up with myriad compliance chores was getting harder for the community bank. Solution: A compliance management platform that automatically tells a bank employee what he needs to get done.

Promising new crowdfunders could take loan business away from banks, but banks could also venture into their territory, says Jim Marous of New Control.
At least two startups who demoed at Finovate this week are trying to step in between banks and commercial borrowers in the same way peer to peer lenders already have — with crowdfunding.

Two Standard Chartered customers aim to earn a spot in the Guinness Book of World Records for making mobile banking transactions at a high altitude.

Loan approvals take Lewis & Clark Bank a week on average because community bankers want to 'truly know their customers' and develop a 'comprehensive relationship' with them, CEO Trey Maust says.
Community banks often promise to move quicker on loan applications than big, bureaucratic banks. But online lenders are starting to make small banks look slow by approving small-business loans in a day or less.
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5 Most Intriguing Companies at Finovate

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