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The bank's adoption of scheduling technology underscores the fact that, while branch traffic is declining, most sales of loan, deposit or investment products are still made at the branch. It's also further evidence that banks are using technology to engage with customers who are visiting branches less and less.

Discover CEO David Nelms (Bloomberg News)
The credit card issuer is looking to build its campus business at a time when other banks' relationships with college and universities are facing regulatory threats.

Apple's partnership with IBM is big and dramatic, but it’s unclear if it will offer anything bankers don't already have access to.
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In The Members Group's innovation lab, engineers have been tinkering with an app that lets Glass users tap to make a payment.

Image: iStock
A simple loan payment calculator is proving surprisingly fruitful for Alliant Credit Union.

IBM is creating new apps for banks their employees can use on iPhones and iPads. In doing so, Big Blue will help banks push legacy applications out to new devices, making many types of work possible on Apple devices.
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First Horizon CIO Bruce Livesay
Many banks' legacy systems were built decades ago and are maintained by folks nearing retirement. The challenge for CIOs is finding talented young recruits who are as well-versed in old technologies as they are new ones.
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Kevin Foster-Keddie, chief executive of WSECU
WSECU recently updated its app to include the application — and funding — of smaller dollar loans for existing checking account members who are in need of quick capital.
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For the sanity of the IT department and to ease regulators' concerns, more banks are looking at mobile device management software to manage, secure and back up employees' phones and tablets. Increasingly workers want to use their personal devices for work, too.

Small credit union is testing a tech-based solution to an old-world problem: busy branch lobbies.
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Disruptors
Facebook Previews Its Plans for Ex-PayPal Boss David Marcus
Facebook, which hired PayPal president David Marcus to run its Messenger business last month, has shed some light on how Marcus' expertise will play a role.  read more »
Top 8 Tweets from the Digital Banking Summit

Financial services technologists discussed the innovations and trends transforming the industry at last week's Digital Banking Summit in Los Angeles. Here are eight tweets that capture the key themes from the three-day fintech confab.

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Informa Research Services is the premier provider of competitive intelligence, mystery shopping, and compliance testing services to the financial industry.
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