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Northern Trust, Western Alliance Bank and Synovus led RepTrak's 2026 ranking by noncustomers, as direct experience with a firm produced wide gaps between how customers and outsiders viewed some banks.
August 17 -
Chime, USAA Bank and Regions led the customer reputation rankings in RepTrak's 2026 survey, in which respondents also placed particular emphasis on whether banks meet customer needs and operate ethically.
August 17 -
RepTrak's 2026 bank reputation survey found the industry retained a historically strong reputation, though underlying data suggests consumers are skeptical of artificial intelligence and banks' ability to self-police in a deregulatory environment.
August 17 -
BNPL lenders may tighten underwriting, a development that could benefit bank-led BNPL.
August 17 -
World Liberty Financial, a digital asset venture co-founded by members of the Trump family, received conditional approval for a national trust bank charter.
August 14 -
BayFirst Financial in St. Petersburg plans to focus on larger commercial deals after repairing the damage from a failed strategy that emphasized small-dollar loans backed by the U.S. Small Business Administration.
August 14 -
August is National Make a Will Month, but advisors say it's important to urge clients year-round to secure their wishes by keeping wills and estate plans fresh.
August 14 -
The agency quietly returned the digital asset company's national trust bank charter filing without issuing a decision. Zerohash plans to refile this month.
August 14 -
The world's largest neobank had a strong quarter as it prepares to launch a bank in the U.S.
August 14 -
Citi's pending purchase of the rewards fintech is a pivot in the way the $2.9 trillion-asset bank thinks about its points program and comes at a time when interchange is under fire.
August 14












