Artificial intelligence
AI and machine learning are the future of banking and financial services. Regulators and policymakers need to keep the pace.
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One area of focus for the bank is using advanced artificial intelligence to detect business-email compromise. The payment messaging network Swift and online gambling host Caesars are also using AI to stop people from gaming their systems.
July 3 -
The technology that powers ChatGPT can sift through and even synthesize massive amounts of data, though it must overcome doubts over reliability, transparency and regulatory risk before it can be harnessed to conduct useful research.
June 29
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The bank's subsidiary TravelBank is countering the many fintechs that are entering its market.
June 27 -
An employment attorney shares how to make sure AI hiring tools follow policies and regulations.
June 26 -
Small-business owners need more help from financial services companies when it comes to making major decisions about their companies' future.
June 26 - AB - Technology
Answers that used to take employees 15 minutes to find, they can now obtain in seconds using the enterprise version of ChatGPT.
June 20 -
The former presidential candidate shared his worst-case scenarios for artificial intelligence, as well as his opinions about bank chatbots and what he thinks of the U.S. political system, at American Banker's Digital Banking Conference.
June 15 -
The banking goliath is continuing to execute its four-pillar technology investment strategy, CIO Lori Beer said at its investor day.
May 30 -
During a Tuesday hearing, lawmakers talked through how to properly regulate the wide-ranging uses of AI. Some voiced support for forming a new AI agency.
May 17













