Enova has used AI in credit decisions for years. Now it’s having AI do the work of document verification, know-your-customer checks and more.

Tina Eide, Amex's senior vice president of global fraud, discusses the card issuer's efforts to strengthen its transaction monitoring.

Just as AI technology is being leveraged by hackers to create botnet armies, it can be utilized by organizations to better detect these very attacks, writes Imperva's Terry Ray.

Sherry Comes, managing director in conversational AI at Deloitte Consulting, says banking in the future will take place through a home, car or phone speaker.

Banks are using Receptiviti’s software to find signs of stress, collusion and questionable sales practices among employees.

Blooma has developed a software product that combs databases to create property profiles for commercial real estate lenders. It can drastically cut origination costs and approval times and help banks identify safer loans, the company says.

Capacity, formerly Jane.ai, originally designed its chatbot to answer consumers' questions, but when employees started using it, that gave the startup an idea for a new business line.

Agencies like Fincen and Finra that use machine learning must pay close attention to potential bias in supervisory algorithms, especially with data on women and minorities.

The bank is moving a large analytics program and a massive amount of data into Google's public cloud, which its tech chief says is more efficient, secure and better able to handle spikes in demand.

The technology can help banks get the most out of the vast amounts of information at their disposal.