Payment collections will never be easy, but the availability of so much data and the means to make meaningful sense out of it with AI and advanced analytics is helping collections firms be more efficient and smart about their interactions, writes Scott Kendrick, vice president of marketing at CallMiner.

Cloud-based software has replaced bulky, expensive and almost obsolete servers, which allows SMBs to keep costs lower while getting access to more functionality, writes Rush Taggart, Chief Technology Officer for CardConnect.

The Michigan bank hopes conversational technology can get customers to talk more freely about their financial health.

Agencies are examining regulating cybercurrencies not named bitcoin; is Paul Achleitner to blame for the German bank’s problems?

AI is about maximizing technology to drive greater business insights, making brands more efficient and more connected to their customers, our jobs more fulfilling and meaningful and giving us a more personalized experience in our daily lives, writes Anant Kale, CEO and founder of AppZen.

AI is not the only way to get value from data. In many cases, simpler, traditional types of analysis may answer your questions, according to Todd Ford, CFO of Coupa.

Insights from the National Association of Credit Union Service Organizations' 2018 conference, taking place this week at the Disneyland Hotel in Anaheim, Calif.

Fed vice chair wants to put stress test scenarios out for comment by banks; C&Is outstanding at record level in March.

Artificial intelligence may help rescue donations from paper's retreat, and give a fintech startup an icebreaker with small banks that haven't embraced automated payments.

JPM, PNC, Citi and Wells kick off reporting; Senate banking panel members want to know why so many agency staffers are paid so much.