Investment in the latest technology is crucial for banks and credit unions if they are to compete effectively, while the lack of tech talent continues to be an issue.
Researchers at the Federal Reserve Bank of Philadelphia have come up with a plan for letting banks innovate with artificial intelligence and widening access to credit at the same time.
Dr. Aniket Bera, associate professor at the department of computer science at Purdue University, explains how AI can be used in the financial services industry to detect when a customer is angry or depressed or even when an employee is upset or about to commit fraud.
A consortium of financial companies said premiums are rising despite a relatively low level of overall risk, causing some banks to reconsider their policies.
In June 2021, Alkami conducted primary research among 795 digital banking customers and members in the United States to better understand Big Tech's influence on the digital banking experience and compared those findings with the perceptions of 150 regional and community financial institutions. We found that Big Tech is recreating the digital banking experience and users are eagerly embracing the change.
Artificial Intelligence Predictive Modeling (AI) isn't a nice-to-have anymore. It's a competitive advantage that financial institutions (FIs) should begin harnessing right now.