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The study finds that overall credit card customer satisfaction decreases to 703 on a 1,000-point scale--the lowest level since the study's inception in 2007. Overall satisfaction among credit card customers remains the lowest across the financial services industries in which J.D. Power and Associates conducts research, including insurance, banking and investment services.
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NEW YORK, September 01, 2009 -- American Express announced today the launch of a new, integrated marketing campaign that brings to life the benefits of the American Express Charge Card under the theme "Don't Take Chances, Take Charge." Breaking in newspapers today, the campaign also includes television, magazine, radio and online advertising, which will roll out in the weeks to come. The campaign is part of an ongoing effort to educate consumers about the Charge Card and explain why it is a smart way to pay, particularly in the current economic environment.
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CHICAGO, Aug. 27 United Airlines today announced that effective Sept. 2, the airline will accept only credit and debit cards for most onboard purchases on trans-Atlantic flights and on flights to and from Brazil and Argentina. To speed cabin service, provide receipts and increase efficiency, cash will no longer be accepted onboard these flights, except for duty-free purchases.
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By American Express Co. and Will WadeAugust 21 -
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American Express Co. bought back the last of the government's stake by paying $340 million for warrants held by the Treasury Department's bailout program, reports Bloomberg News.
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