David Heun is an associate editor for technology at American Banker.
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Customers give slightly higher marks to retail banks for their overall customer service than they do to credit card issuers, even if the credit card service is a division of the same bank, according to a recent survey of credit and debit cardholders.
By David HeunJanuary 1 -
Square is committed to its diversification strategy, furthering its transformation from a simple mobile point of sale provider to a company that also handles small-business loans, marketing and e-commerce.
By David HeunDecember 31 -
Walt Disney World in Orlando, Fla., will accept Apple Pay as a companion to its own contactless payment cards and wristbands.
By David HeunDecember 31 -
Banks are still throwing support behind Apple Pay 10 more banks signed up for the service in mid-December. Yet many say they're keeping their mobile wallet options open.
By David HeunDecember 31 -
Capital One plans to take advantage of two major marketing initiatives its support of Apple Pay and sponsorship of the Orange Bowl to give its bank-branded mobile wallet a boost.
By David HeunDecember 31 -
As new technology such as Apple Pay spark fresh interest in using smartphones for payments, many card issuers are striving to make the most of this enthusiasm. But for banks, the end goal isn't the point of sale.
By David HeunDecember 31 -
The City of New York intends to develop mobile payment options for those paying fines for parking violations.
By David HeunDecember 30 -
Chevron Oil Co. is planning to support Apple Pay at its gas pumps in early 2015, despite longstanding fears among consumers that using a cell phone while fueling is a fire hazard.
By David HeunDecember 30 -
Apple Pay's October debut was arguably the biggest story in mobile payments in 2014. But it's only the prologue of a larger conflict set to heat up in the year ahead.
By David HeunDecember 30 -
CheckAlt has added electronic check payments as an option for consumers purchasing gift cards through CardCash.com.
By David HeunDecember 29 -
Square is committed to its diversification strategy, furthering its transformation from a simple mobile point of sale provider to a company that also handles small-business loans, marketing and e-commerce.
By David HeunDecember 29 -
Like many large retailers fighting the card networks over interchange fees, Google Inc. opted out of a $5.7 billion settlement in the 2013 class-action lawsuit against Visa and MasterCard.
By David HeunDecember 29 -
Square is committed to its diversification strategy, furthering its transformation from a simple mobile point of sale provider to a company that also handles small-business loans, marketing and e-commerce.
By David HeunDecember 29 -
In its first year of heavy involvement in testing and certifying payment security technology, scientists at Underwriters Laboratories have determined that tokenization should be a significant piece of a strong security "triangle."
By David HeunDecember 25 -
A technology called "host card emulation" made a big splash when it became part of the Android operating system in late 2013, but 2014 marked the year in which the tech became a foundation for future mobile wallet development.
By David HeunDecember 24 -
Payments and merchant services provider Worldpay has closed its acquisition of SecureNet Payment Systems from private equity firm Sterling Partners.
By David HeunDecember 23 -
Walt Disney World in Orlando, Fla., will accept Apple Pay as a companion to its own contactless payment cards and wristbands.
By David HeunDecember 22 -
Gitanka Debdip Datta has joined MasterCard Bangladesh as its vice president for business development.
By David HeunDecember 22 -
PayPal has agreed to distribute CashStar digital gift cards through the eBay marketplace and the PayPal Digital Gifts store.
By David HeunDecember 22 -
Apple is planning to take its new mobile payment system into the U.K. and other parts of Europe in the coming year, though its current fee structure for banks may not be as easy to export.
By David HeunDecember 18
