Jackie Stewart is the executive editor of American Banker Magazine. Previously, she covered breaking news, community banks and mergers and acquisitions for American Banker before being named as the managing editor of the Credit Union Journal. After graduating from Northwestern University in 2006, Jackie taught for two years in the Bronx, N.Y., through Teach for America.
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Executives at Webster Financial, Independent Bank and People's United agree that their retail operations have to change -- but the consensus stops there. Some are adding branches, some are cutting them, and they are all using new technologies in different ways.
By Chris Cumming and Jackie StewartFebruary 27 -
Several community banks have started offering correspondent banking services, while others are expanding their products. Still, many banks are wary about repeating the mistakes of the past.
February 25 -
Regulation, succession planning and lending limits are huge issues, particularly for banks with $100 million or less in assets. As a result, more of those banks are taking a hard look at selling themselves.
February 20 -
North Shore Bank in Brookfield, Wis., bank celebrated its 90th anniversary by giving cash awards to three money management instructors. Find out why the bank has long had a soft spot for teachers.
February 20 -
The California company ended three years of loan runoff after expanding into San Diego and adding managers for its agribusiness, construction and mortgage operations. What it would really like to do next is find the perfect acquisition.
February 14 -
The Credit Union National Association was recognized for its #Don'tTaxTuesday campaign, which asked supporters to tweet messages at lawmakers to protect credit unions' tax-exempt status.
February 13 -
As the role and responsibilities of compliance officers has grown, so has the need to ensure that those employees can effectively communicate with the rest of the bank.
February 11 -
The Consumer Bankers Association believes banks and retailers need to have constructive conversations on security following last year's Target security breach.
February 10 -
Community banks reported increased lending in the fourth quarter. Experts believe loans could continue to grow this year, but at a marginal rate.
February 4 -
For some, 2013 may be remembered as the toughest regulatory year on record. New regulation will likely slow this year, but scrutiny is expected to rise.
January 31 -
Technology, like mobile banking and credit scoring, has eroded any strategic advantages small banks once held in serving small businesses, industry experts say.
January 29 -
Zions Bancorp. (ZION) in Salt Lake City reported a quarterly loss after recording charges tied to its portfolio of collateralized-debt obligations.
January 27 -
Executives at KeyCorp and Fifth Third Bancorp said they are noticing increased consumer confidence, which would translate into more lending opportunities this year.
By Jackie Stewart and Maria AspanJanuary 23 -
KeyCorp (KEY) in Cleveland reported higher fourth-quarter earnings from a year earlier after cutting expenses and booking more loans.
January 23 -
Executives at Lead Bank in Garden City, Mo., are hopeful that offering small businesses more high-touch services, such as consulting, will provide an advantage in an area that has become fiercely competitive.
January 22 -
The Southeastern companies used the fourth quarter to record several one-time expenses that dinged their bottom lines. Still, observers detected strength in their core results.
January 21 -
Executives at a number of midsize institutions were excited about the prospects of booking more commercial loans in 2014.
January 17 -
First Horizon National (FHN) in Memphis, Tenn., returned to profitability in the fourth quarter after recording a benefit for income taxes.
January 17 -
Banks should brace for smaller mergers as technology vendors look to provide more one-stop shopping.
January 14 - PH
JPM, Wells Kick Off Earnings Season; More Individual Libor Charges
January 14




