John Adams is executive editor of payments for American Banker.
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The refrain is familiar by nowhealth care payments are more complicated than consumer payments and require special technology and products. But there's another difference between health care providers and the rest of the world, one that's just as vexing and equally attractive to technology vendors.
By John AdamsAugust 25 -
ClearXchange has access to a majority of the market's online banking accounts as it takes on Venmo, but there's one thing it may not have.
By John AdamsAugust 24 -
ClearXchange has access to a majority of the market's online banking accounts as it takes on Venmo, but there's one thing it may not have.
By John AdamsAugust 24 -
Mobile person-to-person payments didn't attract a following until companies like Venmo borrowed ideas from social networking when designing their apps. The same concept may also work for businesses, which need to manage the relationships they have with the clients who owe them money.
By John AdamsAugust 19 -
Like a lot of alternative payment startups, the light bulb for Marci Lobel-Esrig came from a personal experience that demonstrated how clunky and risky paper-based transactions can be.
By John AdamsAugust 18 -
Grocery stores are well-oiled machines, with the placement of every product carefully researched to guide the shopper from one item to the next. But even this process has some room for improvement.
By John AdamsAugust 17 -
Shared technology resources such as application programming interfaces (APIs) may have a new audience as companies adapt to the rapid market shifts following the Brexit vote.
By John AdamsAugust 15 -
The Rio Olympics has a lot of fans and athletes on high alert over concerns about contracting the Zika virus or competing in contaminated water, but the risks of financial fraud are another major concern.
By John AdamsAugust 12 -
At most merchants, mobile wallets have been a solution in search of a problem. But at the pharmacy, every customer already has a problem possibly several problems they want to address before they even think about how they want to pay.
By John AdamsAugust 11 -
Two years after eschewing Apple Pay and NFC, CVS is integrating payments, marketing and prescription ordering in a single bar code-enabled mobile app, replacing a customer experience that currently relies heavily on time-consuming interactions with staff.
By John AdamsAugust 11